Venbrook, located in Irvine, CA, seeks a Client Services Representative (CSR) in Employee Benefits to support employees and HR contacts in a high-volume, member-facing environment. You will explain coverage and benefit usage, guide through portals, and assist during open enrollment.
Document interactions in CRM, escalate when needed, and collaborate with Client Managers and Advocacy teams to ensure timely resolution. Bilingual EN/ES a plus; perks brokerage experience preferred.