Implementation Analyst - Bilingual (English & Spanish) (Raleigh)

Implementation Analyst - Bilingual (English & Spanish) (Raleigh)

23 Oct
|
MaintainX
|
Raleigh

23 Oct

MaintainX

Raleigh

MaintainX is a leading mobile-first work execution platform for industrial and frontline teams. More than 13,000 customers , including Duracell, McDonald's, Shell, DHL and Volvo, use MaintainX to cut unplanned downtime and run better operations, across 13.9 million managed assets and 79.5 million completed work orders. Autodesk's strategy is to converge design, make and operate into one continuous lifecycle: design an asset, build it, run it, then feed what you learn running it back into the next design.

We're looking for a bilingual Implementation Analyst to join our team. In this customer-facing role, you'll support customer implementations by configuring the MaintainX platform, managing data migration, gathering business requirements, and troubleshooting technical issues throughout onboarding. You'll work closely with customers and internal teams to ensure successful deployments, drive platform adoption, and help translate maintenance and operational processes into effective workflows, delivering an exceptional onboarding experience.

Lead mid-market customers through successful implementations Own implementation tasks such as data structuring, data migration and product training Assist customers in identifying ways to get the most value out of the product. Deliver formal training to end-users Participate in multiple accounts, deadlines, and milestones 1+ years of relevant experience in software implementation,



customer onboarding or application engineering ~ Fluent in both English and Spanish, with the ability to confidently communicate and deliver implementation in both languages in a business setting ~ Experience in manufacturing and/or industrial space ~ Proficiency in Microsoft Excel, including data cleanup, validation, manipulation, and functions such as XLOOKUP, PivotTables, and formulas used to prepare and migrate customer data ~ Ability to manage multiple priorities and perform well in a fast-paced setting while maintaining a high level of quality and client satisfaction ~ Savvy with technology and capacity to become well-versed in our software in a short period of time ~ Ability to learn the MaintainX product within 30 days to advise customers. Competitive salary and meaningful equity opportunities. ~ Healthcare, dental, and vision coverage. ~Factories, fleets, hospitals and campuses stay up because the people who maintain them have tools worth using.

Depending on the role, compensation may also include commission, an annual bonus and equity. For roles in Canada and other countries, the plan differs on health coverage, retirement and leave, and your recruiter will walk you through it. Autodesk CEO Andrew Anagnost on building the future of connected operations, and AOS SVP Stephen Hooper on welcoming MaintainX to Autodesk. #

📌 Implementation Analyst - Bilingual (English & Spanish) (Raleigh)
🏢 MaintainX
📍 Raleigh

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