Join the Canadian Red Cross as a Case Manager in the Okanagan region. Support clients in recovery from emergencies through active listening and resource connection. This temporary full-time position focuses on assisting individuals facing crises.

The Case

Manager will gather client information, assess needs, and provide recommendations for recovery. With a commitment to diversity and inclusion, you’ll ensure clients receive proper guidance and service navigation throughout their recovery journey. Key Responsibilities:

- Actively listen to clients and document their experiences
- Develop tailored recovery plans with clients
- Assess immediate, medium, and long-term needs
- Document all interactions for accuracy
- Collaborate with team members for best outcomes

Requirements:

- Minimum 3 years' experience in relevant fields
- Post-secondary certification/diploma in required areas
- Proficiency in Microsoft Office and client databases
- Robust communication and active listening skills
- Valid driver's license from a Canadian province

Utilize your expertise in case management to foster resilience in individuals affected by crises.

📌 In-Person Case Manager Okanagan Region (Central Okanagan)
🏢 Canadian Red Cross
📍 Central Okanagan