Rate of Pay: $30.52/hour - $35.61/hour (Starting salary will be determined by factors such as relevant experience, qualifications, internal equity, and market conditions) To learn more about Good Shepherd, visit our website at This opportunity is with our Good Shepherd – Intensive Case Manager - Toronto Non-Profit Homes The Intensive Case Manager will demonstrate a wide array of strengths including, a compassionate and caring nature, in conjunction with an unbiased, non-judgmental and person-centered approach while working with clients to develop a level of trust in order for clients to feel secure and supported. With a demonstrated commitment to the values of Responsibility, Availability, Adaptability, Hospitality, Quality and Dignity, the Intensive Case Manager, (ICM) will be responsible for the provision of direct service to clients who experience mental illness, engage in substance use and who may experience barriers to resources for health, wellbeing, vocation and education. Maintains a case load within the provincial guidelines for Intensive Case Management.

Provides resource information, community facilitation, and advocacy for clients as needed. Utilizing a psychosocial rehabilitation approach to care, supports clients in achieving goals that enhances the client's enjoyment and quality of life. This position requires a University Degree in Social Work, Nursing,



Occupational Therapy or related field, plus an Addictions Certificate from a recognized college, plus two years' work-related experience, particular with persons who experience problematic substance use and mental health challenges.

Extensive knowledge of the social service system and community resources. Expertise providing counselling and case management to individuals who are experiencing or have experienced a complex history of substance use and mental health concerns. Crisis intervention and risk assessment skills, with well-developed problem-solving abilities and interpersonal skills.

Demonstrated ability to recognize and respond to the emotional, psychological and physical needs of individuals reacting to a crisis situation. Fluency in a 2nd language is an asset Be a part of a caring TEAM THAT SUPPORTS OUR LOCAL COMMUNITY Staff recognition programs along with access to self-care supports and EMPLOYEE / FAMILY ASSISTANCE PROGRAM (EAP) We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve. Valuable Shepherd welcomes and encourages applications from all people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

📌 Intensive Case Manager - Toronto Non-Profit Homes
🏢 Good Shepherd Centres
📍 Toronto