About the Role In the role, you will support with reporting, process mapping, and communications. The role partners with internal and external stakeholders to support oversight of external vendors and internal technology partners, ensure successful delivery from those partners, and translate business needs into clear technical specifications. Key Responsibilities

- Analyze business processes, identify gaps and improvement opportunities, and recommend solutions.
- Support external vendor reporting and governance: track deliverables, SLAs/KPIs, and escalations, and help design and refine processes and controls.
- Support management of a technology partner relationship, including tracking project milestones, requirements handoffs, issue resolution, and roadmap updates.
- Build clear, persuasive PowerPoint presentations for executives, stakeholders, and project teams, with visuals (charts, process flows, one-pagers) that convey findings, recommendations, and partner performance.
- Maintain and prioritize backlog items with product owners or project managers.

Qualifications





- Strong attention to detail and ability to synthesize complex information into concise deliverables and presentations.
- Ability to prioritize competing requests and manage time across internal and external stakeholders.
- Slide crafting skills: narrative flow, consistent branding, concise messaging, and effective data visualization.
- Basic understanding of the software development lifecycle and testing principles.
- Interest or experience in vendor/partner management, reporting, and governance, including SLAs, KPIs, and process design.
- Comfort working with external vendor partners as well as internal teams.
- Experience with project management tools (Jira, Confluence, Trello) and version control for documentation.

Position Details: This is a full time, hybrid internship offering $20 per hour for 40 hours per week.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

📌 Intern - Business Analyst (Canada)
🏢 KENSINGTON
📍 Canada