23 Oct
|
Riverstone Management
|
Moncton
23 Oct
Riverstone Management
Moncton
Junior Service Advisor, Part-Time, 100% Remote ($28 to $30/hr) Permanent Part-time, approx. 3 days a week (weekends plus 1 weekday) Know your way around a house, but ready to hang up the tool belt? Want part-time hours from home now, with a path to full-time next year? Microworks is hiring a part-time Junior Service Advisor who knows handyman work and loves helping people.
You start with weekends plus 1 weekday, and our plan is for this role to grow into a full-time position next year. 100% Remote Work from home, anywhere you have a quiet space and solid internet. Stay in the Trades, Off the Tools Put your years of trade knowledge to work without the wear and tear on your body. A Part-Time Schedule You Can Plan Around 3 days a week, 8:30am to 5pm: Saturday, Sunday, and 1 weekday. 28 to $30/hr, consistent weekly hours, and extra paid shifts when you cover for our full-time Service Advisor.
Calls From People Who Want Your
Help Customers call in because they want to talk to someone who knows the work, and they’re ready to book. Start part-time, learn the role, and move into full-time hours as our company grows. We plan to grow this into a full-time position next year, with more responsibility and a bigger role in shaping how we work.
Full training alongside our full-time Service Advisor on our systems, pricing, and customer process, plus ongoing sales coaching, so you’re set up to succeed. Answer incoming calls,
ask the right questions, and figure out what the customer really needs. Use your trade judgment to scope the job, decide if it’s a half-day or full-day booking, explain our flat-rate pricing, handle questions about price and availability, secure card-on-file details, and put a technician on the calendar.
Make outbound follow-up calls, reply to texts, keep our CRM clean, and help keep our service procedures up to date. You’ll also pick up extra weekday shifts to cover for our full-time Service Advisor during vacations and sick days. Hands-on trade experience, or experience selling or estimating in the trades (handyman, renovation, carpentry, painting, or similar) Strong general construction knowledge: you can talk drywall, siding, trim, and caulking with a homeowner and know what you’re talking about Phone-based sales or customer service experience, with a track record of booking commitments and handling objections Explicit, confident communicator with fluent English Google Workspace, CRM software, and online payment tools Available Saturdays and Sundays plus 1 weekday, 8:30am to 5pm, with flexibility to pick up extra weekday shifts for vacation and sick coverage Interested in moving into full-time hours next year Good understanding of Lower Mainland neighbourhoods and local home styles is an asset a criminal record check is required.
📌 Junior Service Advisor - Part-Time, Remote (Moncton)
🏢 Riverstone Management
📍 Moncton