Drive retention for LUS Brands in Toronto through email, SMS, and AI-powered lifecycle marketing across a 1.5-million-customer database.

As Lifecycle Marketing Manager, you will own retention strategy for Love Ur Curls® and Love Ur Curls Kids. You will build campaigns, automate customer journeys, and turn predictive insights into repeat purchases and stronger lifetime value. This hands-on role combines creative production with rigorous analysis.

Key Responsibilities: Deploy promotional, launch, newsletter, and seasonal email campaigns

Build, test, schedule, and quality-assure ESP emails

Optimize welcome, abandoned-cart, and win-back flows

Create predictive segments and hyper-targeted customer campaigns

Analyze cohort behavior, revenue, and retention performance

Requirements: Four to six years in email marketing and retention

Experience in ecommerce, direct-to-consumer, or subscription businesses

High proficiency with enterprise email service providers

Klaviyo experience and generative AI tool experience preferred

Comfort with predictive data, attribution, and Google Analytics 4

Bring CRM strategy, AI marketing fluency, and exact campaign execution to grow retention for LUS Brands.

📌 Lifecycle Marketing Manager AI CRM (Mississauga)
🏢 Love Ur Curls®
📍 Mississauga