Loss Prevention Manager - Head Office (Yorkdale Mall) (Toronto)

Loss Prevention Manager - Head Office (Yorkdale Mall) (Toronto)

23 Oct
|
Retailors (fox Nsp Europe)
|
Toronto

23 Oct

Retailors (fox Nsp Europe)

Toronto

Retailors Sports Inc., a subsidiary of Fox Group (10,000+ employees globally), is a leading, fast-growing retailer specializing in the sports and athleisure segment and a global partner of choice to operate Nike retail locations in Europe, Canada and Israel. Due to our continued success and expansion in Canada, we are looking for an experienced Loss Prevention Manager, Canada to join our team! We are looking for someone who is ambitious, thrives in a fast-paced, entrepreneurial environment, and has the knowledge, experience and drive to contribute to our mission of building a best-in-class workplace.

We are looking for a Loss Prevention Manager who will be responsible for Loss Prevention operations across Canada and play a key role in supporting all Fox Group banners operating in the Canadian market. The Manager will reinforce the organization's core values and support company compliance in accordance with company policies and applicable legislation. This role will partner closely with Store Managers, field leadership and Head Office teams to support LP training, conduct store audits, address inventory loss and shrink, assess risk exposures, and maintain strong relationships with internal and external business partners.

Serve as a business partner in generating, analyzing and communicating reports related to shrink and stock loss performance, internal and external investigations, and fraud prevention. Manage CCTV and alarm systems, including reviewing footage, identifying issues and coordinating resolutions in compliance with applicable privacy legislation. Review inventory accuracy and shrink controls across the store network to identify risks, trends and opportunities for improvement.

Conduct store audits and communicate findings and action plans to Store Managers and field leadership. Support the development and implementation of Canadian LP policies,



procedures and workflows. Collaborate with Store Teams and Head Office to communicate and implement Loss Prevention directives and initiatives.

Develop and maintain LP reporting to help reduce theft, fraud, risk and inventory shrinkage. Conduct internal and external Loss Prevention investigations and investigative interviews in accordance with applicable law and company policy. Coach and influence Store Managers and field leadership to strengthen LP awareness, accountability and compliance.

Support the development of the Canadian LP function and contribute to building the LP team as the business grows. Managing the Loss Prevention Function Continuous Improvement: Training and Development: Develop and deliver training for store teams on Loss Prevention practices, safety protocols and emergency response procedures.

Technology Integration: Stay informed about developments in surveillance and Loss Prevention technology and recommend tools or improvements that strengthen store security and controls. Maintain high ethical standards in all Loss Prevention activities and ensure compliance with company policies and applicable legislation.

Risk Assessment: Conduct regular risk assessments to identify vulnerabilities and develop appropriate mitigation strategies. Minimum 3 years of progressive Loss Prevention management experience in a high-volume retail environment. Robust knowledge of retail Loss Prevention, shrink management, investigations,



inventory controls and store auditing.

Demonstrated ability to coach and influence Store Managers and operational teams. Degree or diploma in Law Enforcement or a related discipline preferred, or equivalent relevant experience. Proficiency in Microsoft Office, including Excel, PowerPoint and Word.

Fluency in English is required; French is an asset. A current Provincial Security Guard Licence and Standard First Aid / CPR certification are considered assets.

Team: Individual contributor role initially, with the opportunity to support and help build the Canadian LP team as the business continues to grow.

Travel: Regular travel across Canada based on business needs and a structured annual work plan. Additional travel on short notice may occasionally be required to respond to critical or exceptional incidents.

Training Effectiveness: Demonstrated improvement in LP knowledge, compliance and performance following training initiatives. Measurable reduction in shrink and inventory loss across the Canadian store network.

Audit & Compliance: Improved inventory accuracy, audit results and adherence to Loss Prevention procedures.

Risk Management: Effective identification and mitigation of operational, theft and fraud-related risks.

Store Partnership: Strong engagement with Store Managers and field leadership, resulting in increased LP awareness and accountability.

Continuous Improvement: Successful implementation of practical solutions that improve Loss Prevention processes and controls. Retailors (Fox Group) is an equal opportunity employer committed to diversity and inclusion, and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process.

📌 Loss Prevention Manager - Head Office (Yorkdale Mall) (Toronto)
🏢 Retailors (fox Nsp Europe)
📍 Toronto

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