Lead operational excellence at AIRE Toronto through team leadership and guest satisfaction in the city’s historic Fashion District. Coordinate daily operations across departments.

As Operations Manager, you will guide complex operations at AIRE Ancient Baths, a luxury wellness brand. You will manage department heads, maintain service protocols, and use operational reports and KPIs for decisions. The role supports team development and consistent guest experiences.

Key Responsibilities:

- Coordinate daily activities across all departments
- Maintain brand policies, procedures, and service protocols
- Monitor KPIs and operational reports for decisions
- Oversee health, safety, compliance, and quality assurance




- Manage complex service incidents and guest escalations

Requirements:

- Bachelor’s degree in hospitality, tourism, or business
- Three-plus years leading complex hospitality or wellness operations
- Three-plus years managing teams across multiple departments
- Experience interpreting reports and making data-based decisions
- Experience managing customer satisfaction, inventory, vendors, and quality assurance

Bring luxury wellness operations, team development, and guest service leadership to AIRE’s Toronto location.

📌 Luxury Wellness Operations Manager (Toronto)
🏢 AIRE Ancient Baths
📍 Toronto