Lead operational excellence at AIRE Toronto through team leadership and guest satisfaction in the city’s historic Fashion District. Coordinate daily operations across departments.

As Operations Manager, you will guide complex operations at AIRE Ancient Baths, a luxury wellness brand. You will manage department heads, maintain service protocols, and use operational reports and KPIs for decisions. The role supports team development and consistent guest experiences.

Key Responsibilities

Coordinate daily activities across all departments

Maintain brand policies, procedures, and service protocols

Monitor KPIs and operational reports for decisions

Oversee health, safety, compliance, and quality assurance

Manage complex service incidents and guest escalations

Requirements

Bachelor’s degree in hospitality, tourism, or business

Three-plus years leading complex hospitality or wellness operations

Three-plus years managing teams across multiple departments

Experience interpreting reports and making data-based decisions

Experience managing customer satisfaction, inventory, vendors, and quality assurance

Bring luxury wellness operations, team development, and guest service leadership to AIRE’s Toronto location.

📌 Luxury Wellness Operations Manager (Winnipeg)
🏢 AIRE Ancient Baths
📍 Winnipeg