Join our Group Functions Technology team! Collaborate with our Business Continuity & Disaster Recovery team to help strengthen our ability to deliver critical services when they matter most. In this role, you will partner with business, technology, risk, and governance teams to advance operational resilience capabilities, support continuity planning and testing, and help ensure Manulife remains prepared to respond effectively to disruptions.

Lead operational resilience and business continuity activities across assigned business areas while supporting alignment with Manulife's operational resilience framework. Drive the continuous improvement of resilience capabilities, processes, and practices across the organization. Collaborate with business and technology stakeholders to strengthen resilience readiness and safeguard critical operations during disruptive events.

Risk Management & Governance Partner with project and business teams to identify, assess, and mitigate operational resilience risks throughout initiatives and transformation programs. Ensure resilience considerations are incorporated into business decisions, projects, and operational processes. Support compliance with internal policies and evolving regulatory expectations, including operational resilience requirements.

Continuity

Planning & Testing Lead the planning, coordination, execution, and reporting of business continuity and operational resilience testing exercises. Review, maintain, and enhance Business Continuity Plans (BCPs) and related program documentation. Facilitate resilience exercises, workshops, and scenario testing with business and technology teams.

Build strong relationships across business, technology, risk, and governance teams to advance resilience objectives. Communicate testing outcomes, risks, and recommendations to a variety of audiences, including senior leadership.



Minimum 4+ years of experience in business continuity, operational resilience, risk management, disaster recovery, or a related discipline within a large and complex organization.

Strong understanding of business continuity and operational resilience principles, methodologies, and industry practices.

Experience developing, maintaining, and testing Business Continuity Plans and resilience frameworks. University degree in a relevant field, or an equivalent combination of education, professional certifications, and related experience.

Professional Business

Continuity certification (ABCP, CBCP, MBCI, MBCP, or similar) or equivalent practical experience. Knowledge of OSFI operational resilience requirements is considered an asset. Familiarity with resilience and governance platforms such as Fusion Risk Management, Archer, or similar tools.

Solid proficiency with Microsoft Office applications and reporting tools such as Power BI. Understanding emerging industry trends and regulatory expectations related to operational resilience. We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words.

Le poste annoncé correspond à une vacance existante. 86,100.00 CAD - $136,100.00 CAD Les employés ont également la possibilité de participer à des programmes incitatifs et de recevoir une rémunération liée à la performance de l’entreprise et des individus. Le salaire réel variera selon les conditions du marché local, la région géographique et les facteurs propres au poste, tels que les connaissances, les compétences, les qualifications, l’expérience et la formation. Nous utilisons des technologies de données et d’analytique, telles que l’intelligence artificielle (IA), ainsi que des outils de traitement automatisé pour analyser et traiter les renseignements que vous nous fournissez ou que des tiers nous transmettent dans le cadre du processus de demande.

📌 Manager, business continuity planning (Toronto)
🏢 Société Financière Manuvie
📍 Toronto