JOB OPPORTUNITY: Mediator – Parent Teen Mediation

Mediator – Parent Teen Mediation #54-26

About Our Opportunity

This part-time position will provide mediation services to families in Burnaby, New Westminster and Surrey, and assist parents and teens experiencing conflict to arrive at mutually acceptable resolutions through a solution-oriented and skill-building process designed to strengthen families and support positive change. Mediation services, parent and communication education are provided to families with Youth (ages 13 to 19 Years) referred by MCFD and include linkages between the family, the community, MCFD and other professional services. This person reports to the Program Manager of Parent Teen Mediation programs. The position is located at FSGV’s Recent Westminster office. Fluency in written and spoken English required. Persons with a second language (i.e. Punjabi, Farsi/Dari, Cantonese, Mandarin, etc.) are encouraged to apply. We Value You- Benefits:

- Flexible scheduling to accommodate life/work balance
- Three weeks’ vacation for full-time staff * entitlement increases from there
- Three paid household leave days a year*
- Two paid Wellness Days a year

- Paid sick days
- Two and a half-paid Agency days for full-time staff *
- Five paid days for education leave/year *

- One paid Moving Day/year
- Subsidized professional association annual dues (if applicable)

- Referral bonus program

- Milestone celebrations
- On-the-job education through various Lunch and Learns
- Safe and Respectful Work Environment

- Opportunities for Growth
- Ongoing support, mentoring, and recognition to help with engagement and career growth
- A work culture that values transparency, teamwork, learning, fairness, and integrity
- (pro-rated for part-time staff)

Pension: Municipal Pension Plan enrollment for eligible employees Work Hours: 17.5 hours a week, Monday to Thursday

Salary: Grade 13 Step 1 $37.89

Location: Burnaby, New Westminster, and Surrey and its surrounding communities; ability to do Hybrid (in office, within community, and at home depending on the tasks)

Posting End Date: Posting will remain open until filled

What do you need to succeed?

Education, Training, Experience

- Mediator will have a minimum of a Masters Degree in Social Science (MSW/MCRes– Master’s in Conflict Resolution) plus three (3) years of recent, related experience including experience working with youth and vulnerable families, and/or equivalent combination of education and experience in those areas.
- Mediation Training/Certification required (C.Med – Certified Mediator/CCR – Certificate in Conflict Resolution).





Role Qualification and Skills include, but are not limited to

- Knowledge of child welfare policies and procedures.
- An understanding of integrated case management/wrap around services delivery.
- Working knowledge of different parenting strategies and the ability to share these strategies with families.
- In-depth knowledge of child abuse dynamics.
- Excellent crisis intervention skills
- Excellent verbal (including telephone and in-person) and written communication skills (including the ability to write assessment reports).
- Ability to work with families who may present with multiple service needs related to poverty, addictions, violence, child abuse or neglect, attachment and mental health issues who are from diverse cultures and backgrounds.

Mediation

- Proficient in the use of the Mediation Model and Practice
- Demonstrated working knowledge of specific community-based programs and related support systems, issues surrounding youth and parent-teen mediation, and applicable legislation and policies
- Demonstrated working knowledge of Adolescent Mental Health issues and trends, adolescent and family development, family dynamics, and abuse dynamics
- Proficiency in providing relevant education and skill-building tools to members of a family
- Familiarity with addiction and recovery theories and treatment pertaining to adolescents
- Familiarity with Child Welfare Policies and Practices including the legal system/legislation pertaining to child protection (e.g. YAG – Youth Agreements), the duty to warn criteria and the Personal Information Protection Act

Additional Requirements

- Working vehicle required with a valid BC Driver’s License and insurance
- Ability to work evenings
- Ability to drive clients when needed
- Successful completion of a Criminal Record Check

How to apply

If you are applying through any other platform, kindly ensure that your application is submitted via our career website at: https://fsgv.ca/about/join-our-team/careers/ Short-listed candidates will be contacted for interviews. We thank all candidates and searchers for your interest.

We believe in the power of inclusion and the power of enabling all our staff to thrive by embracing diversity and fostering equality.



We are committed to creating an inclusive environment for all staff that dismantles barriers and creates opportunities. Our organization is committed to recruiting a diverse workforce representing the communities we proudly serve while encompassing the principles of equity, inclusion, and diversity.

Decisions regarding recruitment, hiring, promotion, compensation, and all other terms and conditions of employment will be made without regard to race, colour, ancestry, place of origin, political beliefs, religion, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, age, or non-applicable criminal condition.

If you require a disability-related accommodation to participate in the recruitment process or are an internal candidate, please email your resume and cover letter (indicating the competition number #54-26 in the email subject line) to [email protected].

We gratefully acknowledge that our programs are delivered on traditional and ancestral lands and waters of the Coast Salish peoples, including the Xʷməθkʷəy̓əm (Musqueam), Skwxwú7mesh Úxwumixw (Squamish), Sel̓íl̓witulh (Tsleil Waututh), Qayqayt, Katzie, Kwantlen, Kwekwetlem, Semiahmoo, Matsqui, and Tsawwassen First Nations. Huy ch q’u.

Click to read our commitment to reconciliation, justice, and equity.

JOIN US FOR A MEANINGFUL CAREER HELPING OTHERS AND BRING YOUR AUTHENTIC SELF!

About Us

When you work with us, you will join a caring team of people who will value you as a whole person. You will also have the opportunity to do meaningful, leading-edge work that has a direct impact on the local community. At Family Services of Greater Vancouver, we have been helping people in crisis since 1928. We are a non-profit working to support and empower individuals, families, and communities. We offer programs and services designed to help people develop the skills, knowledge, and confidence to create positive change in their lives. Our staff operates from an evidence-based, trauma-informed lens to meet people where they are and get them where they want to be.

We help people develop skills and knowledge, empowering our neighbours to create positive change in their lives. Our team is made up of more than 360 staff, including expert counsellors and support workers who provide compassionate, client-centred care to youth experiencing homelessness, families and children impacted by trauma, victims of domestic violence, and other vulnerable people from an evidence-based, trauma-informed lens. We believe in building a brighter future for all British Columbians and providing a supportive and inclusive workplace for all our staff.

📌 Mediator – Parent Teen Mediation (Burnaby)
🏢 Family Services of Greater Vancouver
📍 Burnaby