Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®. Here at Loblaw, we take pride and ownership in helping Canadians live life well.

We’re looking for talented colleagues who are passionate about providing an exceptional shopping experience for our Pharmacy customers and delighting them every step of the way! We can offer progressive careers, comprehensive training, flexibility and a outstanding benefits package! Come share our vision and passion in delivering a superior customer experience.

Pharmacy, Dietitian, Medical and Optical services.

The Care

Concierge plays an integral role in seamlessly integrating the new Pharmacy Care Clinic features into current service offerings and improved pharmacy workflow as well as creating a positive experience for patients accessing pharmacy care clinic services.

The Care

Concierge will receive, welcome, and check-in patients to the pharmacy care clinics for their pharmacy services appointments. This role will promote the PC Health app to patients, and coordinate with pharmacists on duty to ensure the pharmacy care clinic runs smoothly Customer Service: Facilitating patient intake by verifying health card details, providing patient registration forms,



and creating or verifying patient profiles in the internal system Raise awareness of pharmacy care clinic services available to patients and answer their questions Help patients navigate the space and services Assist pharmacist and patients with filling out paperwork Drive uptake of PC Health App with customer and patients Complete start of day / end of day checklists for the Pharmacy Care Clinic Experience working in a retail pharmacy, as a pharmacy assistant or previous experience working in a medical clinic, ideally a family practice clinic Outstanding customer service skills and the ability to consistently produce positive interactions with patients Excellent interpersonal and communication skills both on the phone and in-person Ability to identify patients who can benefit from pharmacy care clinic services support Proficient with Microsoft Outlook and a comfortable learning new systems / software, technologies Work cross functionally with pharmacy team members to deliver exceptional customer service through teamwork and collaboration Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Setting,



Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas.

Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture.

We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People. We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers.

Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. Candidates who are 18 years or older are required to complete a criminal background check. 25.95 - $33.55 / 25,95$ - 33,55$ (per hour / de l’heure) This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste.

L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste. #STORE #PHARM #ON #

📌 Medical Concierge (Sarnia)
🏢 Loblaw Companies
📍 Sarnia