Description Coordinate and provide leadership for the planning, design, development, delivery, evaluation and support of training programs and materials (including E-learning Module, manuals) for Justice Video Network (JVN) technologies Deliver required on-site and virtual training to JVN end-users Coordinate and assist with development of graphic user interface designs and user acceptance test cases, and coordinate user acceptance testing Experience Requirements ~ Training Needs Assessment, Analysis and Planning ~ Training Design, Development and Evaluation ~ Training Delivery and Administration ~ Business Analysis and User Acceptance Testing ~ Reviewing control system graphic user interface based on business requirements ~ E-learning interactive modules ~ Knowledge of adult education principles/practices such as learning needs assessment, program design, and development strategies/methods ~ Demonstrated experience with software applications including word processing, spreadsheets, presentation software, web-based facilitation tools and practices and eLearning software ~ Delivered motivational training to various technology users ~ Prepared/delivered reports, training and associated communication products ~ Experienced in tailoring training delivery methods based on the needs of various user groups ~ Experienced with Adobe Captivate ~ Familiar with AODA requirements for both interactive e-learning and written manuals. ~ At least 5 years of audio and videoconferencing technology experience ~ At least 10 years of adult training experience ~ Criteria Ratings ? MUST TOTAL TO 100 ~ Training, Business Analysis and E-learning modules creation Skills ~30 ~ In-person training delivery for groups and individuals; remote training for groups and individuals ~ Oral and written communication skills, Interpersonal and consultative skills,



facilitation skills ~ Preparation and review of paper-based and electronic training materials, support materials, and user manuals ~ Technical Skills ~35 ~ Videoconferencing technology, both hardware and software proficiency ~ Experience and familiarity with audio and video technology, including cameras, displays, microphones, audio amplification, audio and video input and output connectors, touch panel controllers ~ Communication ~30 ~ Ability to explain complex concepts in a clear, concise, and engaging manner. ~ Strong presentation skills for delivering training sessions to diverse audiences. ~ Active listening skills to understand learner needs and respond appropriately. ~ Confident speaking style with appropriate tone and pacing. ~ Proficiency in creating training materials, guides, and documentation that are easy to understand. ~ Ability to write clear and qualified emails and reports. ~ Skilled in facilitating discussions and encouraging participation. ~ Empathy and adaptability to different learning styles and cultural backgrounds. ~ Skilled in asking probing questions to assess understanding and encourage critical thinking. ~ Public Sector Experience ~5 ~5 Years of Experience ~ Knowledge Transfer ~ Training Manuals ~ Adobe Captivate source and project files ~ Managers / Project Managers / Team members ~1:1 meetings / team meetings / documentation on SharePoint site, throughout the duration of the project life cycle etc.

Supplier Comments Assignment

Type – 5 days Onsite MUST HAVES: ~1. Hands?On technical expertise with deep familiarity of Audio Visual and Video Conferencing hardware and platforms ~2. Strong writing skills for training/user manual creation with attention to detail ~3. Scenario?based & practical teaching style with real use cases ~4. Ability to translate complex technical terms into plain language

📌 Medical Education Facilitator (Toronto)
🏢 Softline Technology
📍 Toronto