Medical Office Assistant (MOA)

Looking for a friendly, conscientious, self-directed individual to join our team in a busy family medicine office.

Duties and Responsibilities:

- Answers phone calls, triages issues and schedules appointments accordingly.
- Messages the nurse or physician when a question must be addressed urgently.
- Greets and registers patients for visits.
- Documents all communication with patients in the EMR accurately at the time of encounter.
- Directs patients to examination rooms and measures vital signs when required.
- Arranges for referrals and consults that have been ordered by the physician.
- Assists with third-party billing when required.
- Assists with referral tracking and patient notification when required.
- Provides coverage for other staff, as required and when able, to cover vacation and sick days. Specific duties and responsibilities will depend upon the role being filled.

Qualifications:

- Medical Secretary or Medical Office Assistant diploma or equivalent required.
- Three to five years of experience in a medical office or other healthcare setting preferred.




- Demonstrated knowledge of medical terminology required.
- Evidence of problem-solving and conflict resolution skills required.
- Excellent organizational and communication skills required.
- Demonstrates flexibility to accept changes in areas of responsibility when needed.
- Experience with Telus PS Suite is preferred, but not required.
- Demonstrates ability to maintain confidentially for all patient information and information pertaining to the work environment.
- Adherence with all human resource policies is required. Current police check (within last 6 months) required.

Required Hours: Monday: 8am - 8pm

Tuesday: 8am - 4pm

Wednesday: 8am - 4pm

Thursday: 8am - 4pm

Friday: 8am - 3pm

1 in 5 weekends Sat and Sun 845-1145am.

Pay: $18.00-$20.00 per hour

Expected hours: 38.0 – 46.0 per week

Benefits

- In office parking

Ability to commute/relocate:
- London, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person

📌 Medical Office Assistant (London)
🏢 Dr. Elia and Perrier's Office
📍 London