Job Title: Dental Receptionist Location: Position Type: Full-time or part-time, based on experience and fit Hours: 8:30 AM - 5:30 PM Monday to Friday (No evenings or weekends) Salary Range: $34-$40 per hour, depending on experience We are an upscale multi-specialty dental practice with a passion for delivering five-star service. Our culture is built on excellence, loyalty, and innovation. Our team is dedicated to helping patients feel valued and cared for every step of the way.

We are seeking an exceptional communicator with proven experience in patient coordination and appointment scheduling to join our premium dental practice. This is a leadership receptionist position where you'll excel at patient communication and can effectively guide potential patients through their treatment journey while maintaining our practice's exclusive positioning and premium patient experience. If you have a talent for building patient relationships and thrive in a high-performing environment dedicated to excellence, this position offers significant growth potential and performance-based rewards.

Welcome new patient inquiries and guide them through scheduling appointments via phone and email Optimize new patient booking rates and lead conversions through strategic follow-up systems and relationship building Manage referrals from other dental offices with priority attention Administrative & Team Support Process insurance claims (pre-authorizations and claim submissions)



Support administrative team members as needed Minimum of 2 years’ experience in a dental practice or high-end hospitality/sales environment Tech-savvy with experience in CRM or practice management software Track record of reliability and consistent performance Proven ability to handle multiple priorities while maintaining quality Outstanding proficiency in English Ideal Candidate Qualities Comfortable working in a fast-paced, high-performance setting Technical Skills: Familiarity with dental software is an advantage but not required (e.g., Experience with or openness to learn project management tools (e.g., Willingness to adapt to new technologies and software as needed (e.g. Competitive compensation with performance-based bonus opportunities A tenure-based benefits program that grows with you, including health and wellness spending, retirement contributions, and increasing time off In-house dental care, covered parking downtown, and a paid birthday day off Comprehensive onboarding, with ongoing training and professional development Potential for growth into more senior roles You thrive in a fast-paced, upscale environment and love helping patients feel welcome and confident in their treatment decisions. You take pride in your work, are open to coaching, and always look for ways to exceed expectations.

We are dedicated to exceptionalism, professionalism, and continuous improvement at Transcend Specialized Dentistry.

📌 Medical Receptionist - Bilingual Required - Spanish/English (Vancouver)
🏢 Transcend - Dentistry
📍 Vancouver