Company Description Tim Hortons is one of the largest restaurant chains in North America and the largest in Canada, known as an iconic brand with a diverse menu that appeals to many different tastes. Operating in the highly competitive quick-service restaurant sector, the company is part of a broad multi-billion-dollar food-service industry. Its strong scale and reach in Canada create significant opportunities for growth and innovation, while driving the challenge of leading the industry.

Tim Hortons offers team members the chance to be part of a company and culture that many people value, contributing to the neighborhoods it serves and supporting a growing business.

Role Description The Multi Unit Manager is a full-time, on-site role based in Vancouver, BC, responsible for overseeing multiple Tim Hortons restaurant locations. This role includes leading and developing store management teams, ensuring consistent operational standards, and driving sales and profitability across all assigned units.

The Multi Unit

Manager monitors key performance metrics, supports inventory and cost control, and ensures adherence to company policies, health and safety regulations, and brand standards.



Day-to-day responsibilities also involve coaching and performance management, staffing and scheduling oversight, and fostering a positive, inclusive work environment focused on guest satisfaction and community engagement.

Qualifications

- Experience in multi-unit leadership, preferably in quick-service restaurants, hospitality, or retail operations.
- Robust skills in team leadership, coaching, and performance management.
- Proficiency in analyzing sales, labor, and inventory reports to drive operational and financial results.
- Ability to manage staffing, scheduling, and training across multiple locations.
- Commitment to delivering high-quality guest service and maintaining brand standards.
- Strong organizational, problem-solving, and decision-making skills.
- Comfort with fast-paced environments and changing business needs.
- Effective communication and collaboration skills with diverse teams and stakeholders.
- Knowledge of health, safety, and food-handling regulations is an asset.
- Previous experience as a Store Manager, General Manager, or Area Manager is preferred.
- Availability for flexible hours, including evenings, weekends, and holidays, as required.

📌 Multi Unit Manager (Toronto)
🏢 Tim Hortons
📍 Toronto