Municipal Law Enforcement Officer I - Casual/On Call Casual Worker MOL Supervisor Markham, ON, CA Salary Range: $43.23 To $48.30 Hourly Department and Commission: By-Law and Regulatory, Corporate Services Reporting to Supervisor, Municipal Law Enforcement, the MLEO I will act as a Community Ambassador for the City by proactively engaging with the public and city staff to provide information and interpretation of by-laws, regulations, policies and procedures. The MLEO I will be responsible for field enforcement services to achieve and maintain regulatory compliance with the City’s Parking Control By-law and Sign Bylaw, and for providing after hours’ support in enforcing applicable municipal by-law, zoning by-laws, property standards, site plan control agreements, and heritage by-laws of the City as required. The MLEO I will respond to emergency situations and complaints from the public, internal departments and other agencies in a professional manner and proactively investigate, document and determine appropriate courses of action.

The position will also prepare detailed briefs of evidence and complete necessary documentation required for Administrative Hearings and court proceedings and testify to evidence in court and hearings. Respond to parking operation complaints and emergency situations from the public, internal departments, and other agencies and proactively enforce regulations in a positive and professional manner. Act as a Community Ambassador for the City – providing information to the public and staff on the enforcement/interpretation of by-laws, regulations, and policies and procedures.

Assist York Regional

Police with the towing and removal of illegally parked/abandoned vehicles.



Prepare detailed briefs of evidence and complete necessary documentation/processes required for Administrative Monetary Penalty Hearings and court proceedings and testify evidence in court and hearings as required. Provide support for special enforcement initiatives dealing with matters such as Accessible Parking, Bag Signs, Fire Routes, School Zones etc.

Assist with traffic control and enforcement at City events and the delivery of public notices and Council agendas as required. Assist other Municipal Law Enforcement Officers with their investigation of matters by providing after hours’ inspections/ surveillance and the reporting/ documentation of findings. Attend meetings and training as required.

Attending after-hour By-law complaints such as but not limited to noise complaints and taking appropriate action to ensure compliance, including issuing charges. University degree or Community college diploma in law enforcement, municipal by-laws certificate, or investigative studies discipline is required.

Experience in parking control or private parking control enforcement. Strong client service and interpersonal skills required to liaise with City staff, businesses, the public and internal staff in a positive and professional manner. Solid team player with an ability to work independently under limited supervision.

Excellent time management, organizational, oral and written communication, initiative,



problem solving, and report writing skills. Ability to deal courteously and effectively with the public, work independently with limited supervision, and mediate disputes. As a condition of employment, you are required to be willing and available to work outside of normal business hours on a regular basis including days, afternoon, weekends, statutory holidays and staggered hours.

Meets or exceeds service standards when interacting with customers in the community and in the organization.

Change & Innovation: Responds positively and professionally to change and helps others through change.

Teamwork & Relationship Building: Demonstrates ethical behaviour and accountability, aligns with City values, and abides by relevant policies and legislation. At the City of Markham, our work is guided by a shared set of core values that shape how we serve our community and support one another.

Service Excellence: the consistent delivery of high-quality efficient and customer-centric service that exceeds expectations.

Accountability: our obligation to be responsible and accountable for our actions, decisions and performance. We are looking for candidates who bring these values to life through their actions, decisions, and leadership approach. As a condition of employment, you will be required to provide a satisfactory Criminal Record and Judicial Matters check The City of Markham is committed to inclusive, accessible and barrier free employment practices and to creating a workplace that reflects and supports the diversity of the community we serve.

Please respect our scent free area by not wearing scented products when visiting the office. #

📌 Municipal Law Enforcement Officer I - Casual/On Call (Markham)
🏢 Markham Arts Council
📍 Markham