Who We Are Fairstone Financial is a leading Canadian provider of responsible lending solutions, offering personal loans and retail point-of-sale financing. With a focus on customer service and community engagement, Fairstone helps individuals and businesses meet their financial needs through flexible and accessible lending options. At Fairstone, our culture is built on strong values and leadership principles that define the expectations we have for working together, and with our customers.

By helping Canadians find the right solution to meet their needs with a variety of products and services.

Fairstone

Financial is a leading Canadian provider of responsible lending solutions, offering personal loans and retail point-of-sale financing. With a focus on customer service and community engagement, Fairstone helps individuals and businesses meet their financial needs through flexible and accessible lending options. At Fairstone, our culture is built on strong values and leadership principles that define the expectations we have for working together, and with our customers.

By helping Canadians find the right solution to meet their needs with a variety of products and services. Fairstone is hiring a full-time Branch Manager in our Downtown Toronto, Ontario branch. If you’re seeking a role with a growing business that involves developing new business, maintaining client relationships and empowering team members, this could be the position for you.

Reporting to the District Manager, Fairstone Branch Managers are responsible for the following:



Growing the business by developing new opportunities and supporting client acquisition through multiple channels Creating a best-in-class customer experience by creating a welcoming environment for our customers and ensuring all their needs are met. Driving accountability and coaching team members to achieve operational, Developmental and customer experience expectations. Ensuring all activities are conducted with compliance to governing regulations, internal policies and procedures Maintaining high degree of confidentiality of client information and compiling to policies on customer confidentiality Acting as a Fairstone ambassador in local communities and projecting a positive company image Time Off: Minimum 15days vacation and additional wellness days, plus statutory holidays.

Flexible

Hours / Work-Life Balance: Full-time positions typically involve 37.5 hours per week. Adjustable to your needs (with access to virtual healthcare).

Pension Contribution: Competitive Base Salary: With multiple incentive programs to increase your overall compensation. Collect points for travel or merchandise. Earn a bonus when referring a friend. Comprehensive paid online learning courses (Fairstone Academy), opportunities to develop multiple skill sets.

College diploma preferred (BS/BA with coursework in Business)



Three to five years of directly related work experience in finance industry sales (consumer finance industry preferred) or three to five years of previous management experience Excellent interpersonal and customer relationship building skills Strong communication skills to communicate with all levels of employees, managers and customers Ability to work flexible hours in a fast-paced setting and managing multiple priorities Compensation Package: Competitive hourly rate plus an incentive plan based on performance. Generous vacation based on your role, statutory holidays, plus 6 wellness days to prioritize your well-being.

Comprehensive Benefits: Robust health and dental coverage through Manulife, as well as virtual healthcare through Dialogue.

Group Retirement Savings

Plan with up to 7% employer match.

Education Assistance Program and Fairstone Academy for training and skill development. Parental leave top-up program to help you during life’s big moments.

Community Impact: One paid volunteer day to give back to causes that matter to you. Artificial intelligence may be used in parts of the recruitment process. All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.

Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence. If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.

Full time Permanent #

📌 Now Hiring District Managers (Toronto)
🏢 Fairstone Bank
📍 Toronto