Client Care Associate (83311) Rooted in Care. Join a national team where people, purpose, and community come first.

Western Financial

Group was named a 2025 Top Insurance Employer by Insurance Business Canada and is home to more than 2,300 team members supporting over one million customers across 200+ locations across Canada.

Client Care Associate Oversee Motor

Licensing station start up, shut down processes, reconcile daily cash floats, ensure end of day reports are balanced and accurate Assist customers upon arrival in a friendly manner, reviewing their needs and connecting them with the appropriate service Respond to customer inquirer's regarding Driving licensing services Provide exceptional customer service through effective communication, active listening, and professional phone etiquette Effectively manage multiple tasking, priorities in a rapid passed environment while maintaining accuracy and attention to detail.



Strong organizational and administrative skills Well versed in navigating multiple computer programs at once Western’s people-first culture, grounded in our guiding principles of Truthfulness, Fairness, Value, and Loyalty, is recognized across Canada and strengthened by our commitment to wellness, flexibility, and meaningful community impact. 14 Paid Wellness Days, 3 weeks’ vacation, company matching savings programs, and 100% employer paid group benefits for eligible employees Our Commitment to Inclusion: At Western, we strive to create an accessible, equitable, and inclusive workplace where everyone feels valued and can thrive.

Our Human First Hiring Approach: We do not use artificial intelligence to screen, assess, or select applicants.

📌 Office Operations Associate (Full-Time) (Sooke)
🏢 Western Financial Group
📍 Sooke