Operations Manager The Operations Supervisor is a first-line people leader responsible for overseeing the day-to-day execution of a defined value stream.

The Operations

Supervisor ensures that all teams operate safely, meet takt time and schedule targets, and deliver high-quality output in alignment with KPIs. This role manages multiple Team Leads and Operators and partners closely with the Operations Manager to identify constraints, support continuous improvement, and maintain flow across the work center. This position requires 100% in-office presence in our Surrey offices and does not offer remote work.

This role will report into an Operations Manager. Lead daily execution of production activities in the assigned work center to meet or exceed safety, quality, delivery, and efficiency targets. elevate to production targets to the Operations Manager. Monitor and track performance against key metrics (output, defects, rework, attendance, downtime) and lead Tier 2 daily management meetings.

Coordinate with Planning, Materials, Quality, and Maintenance to ensure work center readiness (materials, tools, documents, etc.). Enforce safety protocols, 5S practices, standard work, and compliance with operational policies. Support onboarding, cross‑training, and upskilling of team members in partnership with Learning & Development.

Lead or support root cause analysis (RCA) and corrective action implementation for issues impacting quality, delivery, or safety. Lead daily execution of production activities in the assigned work center to meet or exceed safety, quality, delivery, and efficiency targets. elevate to production targets to the Operations Manager. Monitor and track performance against key metrics (output, defects, rework, attendance, downtime)



and lead Tier 2 daily management meetings.

Coordinate with Planning, Materials, Quality, and Maintenance to ensure work center readiness (materials, tools, documents, etc.). Enforce safety protocols, 5S practices, standard work, and compliance with operational policies. Support onboarding, cross‑training, and upskilling of team members in partnership with Learning & Development.

Lead or support root cause analysis (RCA) and corrective action implementation for issues impacting quality, delivery, or safety. Coaching & performance management Root cause analysis (5 Whys, fishbone, etc.) Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long‑term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

At IEM, you’ll join a team that powers some of the world’s most ambitious projects. Your creativity and passion can help us achieve excellent things—come be part of the journey.

We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long‑term success. If you suspect fraudulent activity, do not share personal information and report it to us at iemfg.Information collected and processed as part of your IEM Careers profile, and any job applications you choose to submit is subject to IEM's Workforce Member Privacy Policy. Use the link below to view how we use artificial intelligence (AI) technology to assist in reviewing job applications and your rights as an applicant.

📌 Operations Coordinator (Immediate Hire) (Surrey)
🏢 Industrial Electric Mfg. (IEM)
📍 Surrey