Best Workplaces™ in Retail & Hospitality 2025 Regional Operations Specialist Reports to: Regional Operations Manager, Prairies We are looking for a Regional Operations Specialist to join our Operations Team in the Prairies. This position reports to the Regional Operations Manager, Prairies and will provide high level of in-bakery operational support, training, guidance, and oversight to deliver improvements in bakery sales, operating profit and standards. Conduct regular bakery visits/assessments to evaluate franchisee compliance with merchandising, customer experience, and product quality and support implementation of changes as necessary Where appropriate, provide in-bakery training and operational support to address improvement opportunities for increasing bakery sales Coordinate and implement local marketing initiatives Implement plans to improve franchise operating profit across portfolio as directed by the Regional Director Conduct in-bakery reviews of actual production vs.
Attend
Quarterly and Annual Business Reviews as required and contribute to discussions to ensure outputs align with in-bakery actions Monitor and ensure bakeries meet standard expectations,
and implement with franchisees actions Comply with all relevant OH&S; policies Other projects and tasks as required 2+ years' experience in customer service ~1-2 years’ experience in the food service, hospitality or franchise industry ~ Valid driver’s licence and willingness to travel frequently and spend time ‘in the field’ rather than behind a desk ~ Strong organizational skills to manage multiple tasks and deadlines Market-competitive salary and vacation plan Both individualized and a company-wide bonus plans A great Extended Health & Dental Benefit, Group RRSP Matching and Flexible Spending Account Paid sick and personal leave days Paid day for community service/volunteer time ~ The company’s success can be attributed to the quality of our product, the development of our people and our warm and friendly customer service. At COBS Bread you get the growth of a start-up backed by one of the world’s largest bakery franchises. We are part of the world’s most successful franchise bakery network – Bakers Delight – an Australian-owned company.
Bakers
Delight has been in operation since 1980 and has more than 700 bakeries across Australia, New Zealand, the United States and Canada. Accommodation is available upon request for applicants and employees with disabilities.