Midland Transport is looking for a motivated individual to work as a BilingualCustomer Service Representative (6 months contract) based in Head Office Location, Dieppe, NB. We are looking for someone who has the drive to go above and beyond the call of duty in providing Superior Quality Service for our customers. The new addition to our team will be responsible for providing one call resolution in responding to inquiries from our toll‐free customer service line as well as our website.

The position is Monday to Friday day shift. Competitive wages Growth and progression opportunities within Midland Transport and large network of the JD Irving group of companies. Respond to inbound call inquiries in a professional and timely manner, with a focus on customer satisfaction Coordinate special movement of freight, trace shipments and research adjustments Deliver excellent customer service in accordance with the company's values and policies Support other team members by contributing to the team effort Education Required:



Minimum High School diploma Bilingualism is mandatory (French and English) The ability to work effectively and efficiently with both internal and external customers Knowledge of Microsoft Office suit Knowledge of telephone systems and AS400 system as an asset Post-secondary education and call center experience in a quick paced environment, along with knowledge of the transportation industry are definite assets We are committed to creating accessible environments for our colleagues, candidates, and customers.

Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

📌 Opportunities for Bilingual Customer Service Representatives (6-Month Contract) (Dieppe)
🏢 Midland Transport
📍 Dieppe