For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges.

We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.

The Salvation

Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Client Support/Case Management: Develop relationships with individuals experiencing homelessness through frequent outreach visits to foster trust building and identify and encourage appropriate access to services when necessary. Engage visible clients living in public places and provide on-going support as needed. Explore and develop process for advocacy for client when they need help seeking services within CSC or external services and programs.

Research community resources that benefit neighbors experiencing homelessness. Work collaboratively with community agencies to support client concerns. # Program support Helping set-up/clean up equipment. May provide support for other position tasks.

May assist in the evaluation of programs and services for quality improvement. Utilize internal and/or external data management process for documenting outreach interactions and client information. Support external reporting requests as needed.

This is a full time temporary contact position ending March 31, 2027, with possibility of extension. Work locations include office, outdoors, pop-up tents, encampment visits, and canvasing urban areas on foot.



Moderate physical exertion causing fatigue (moving/carrying food hampers, clothing, coffee, setting up tents and equipment).

Will be working in an outdoor setting where temperature and weather are subject to fluctuate. Will be in contact with individuals who may present poor mental well-being, may be in crisis, ill, using alcohol and substances, and who may not be attentive to basic personal hygiene, health and safety practices. May experience unpleasant odours associated with participants use of alcohol and substances, and/or lack of personal hygiene.

Completion of high school diploma. Completion of a college Diploma in related social services field is a strong asset. Incumbents with a Social Work diploma or degree must be registered with the Alberta College of Social Workers Class 5 Driver’s License and satisfactory Drivers Abstract is an asset.

Child intervention Check Skilled/trained in Non-Violent Crisis Intervention, trauma-informed care, Mental Health First Aid, Naloxone and other drug awareness training is an asset.

Naloxone Training

Frontline experience with clients in a social service setting. Desire to support the mission of The Salvation Army’s work in a compassionate and non- judgmental manner. Ability to work outdoors including periods of time with low or high temperature.

Planning: proficiency in strategic planning, program development and evaluation.

skills in MSOffice 365 (Excel, TEAMS, Word).

Client engagement: proven ability to provide meaningful, informed emotional care to individuals in distress or with complex needs. demonstrate thorough understanding of CS(C) policies and procedures regarding crisis intervention; ability to re-establish relationship with individual’s post-crisis Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

📌 Outreach Support Worker (Relief) (Calgary)
🏢 The Salvation Army Canada and Bermuda Territory
📍 Calgary