Partner Operations Manager

Our passion for innovation, technology, and efficiency fuels our relentless drive to solve irritating and time‑wasting HR platform challenges. Through our network of solution, implementation, and service partners, we boost scheduling power by eradicating platform limitations.

Choosing

Zaddons means joining a team where your values, your ideas and your talent help grow an innovative company.

The Partner Operations

Manager plays a critical role in driving partner‑sourced lead generation and pipeline growth for Zaddons. This position is responsible for activating the partner ecosystem to identify, qualify, and progress Sales Accepted Leads (SALs) while ensuring operational rigor across partner data, deal flow, and reporting. Acting as the connective tissue between partners, sales, and internal teams, this role ensures that partner‑generated opportunities are properly qualified, tracked, and converted into pipeline.

This role is ideal for someone who is energized by building pipeline through relationships, thrives in structured execution, and enjoys turning partner activity into tangible sales outcomes. Proactively engage with partners to identify, surface, and qualify partner‑sourced opportunities aligned with Zaddons’ target accounts and verticals. Act as the primary point of coordination for partner‑generated leads from identification through Sales Accepted Lead (SAL) qualification.

Assess lead quality in collaboration with sales and partnerships leadership to ensure alignment with qualification criteria.



Pipeline & Deal Flow Management Maintain accurate and timely partner‑sourced prospect data across partner platforms and CRM systems. Ensure clean pipeline visibility and consistent reporting for partner‑generated SALs and opportunities.

Coordinate opportunity progression with partners and internal sales teams to support momentum and accountability. Prepare and participate in pipeline reviews and joint business reviews focused on partner‑sourced performance. Track partner performance, commitments, and OKRs related to lead generation and pipeline contribution.

Execute partnership initiatives designed to increase partner‑sourced lead volume and quality. Contribute to the improvement of partner workflows, documentation, and enablement materials. Capture partner and field feedback to inform ongoing program optimization. 3 to 6 years of experience in partner operations, partnerships, business development support, sales operations, or a related commercial role.

Familiarity with CRM systems and partner platforms;

experience with UKG partner tools is an asset. Strong organizational skills with the ability to manage multiple concurrent initiatives. Postsecondary education in business, marketing, communications, or a related field, or equivalent professional experience.

Strong attention to detail and data accuracy. Process‑driven with an interest in building scalable and repeatable operations. Zaddons subscribes to the principle of employment equity. Full‑time Business Development and Information Technology Software Development

📌 Partner Business Operations Manager (Winnipeg)
🏢 Zaddons
📍 Winnipeg