Party Shop Sales Lead | 3170 Burlington North OSL is a dynamic, people-driven company providing outsourced sales services. We support those around us, and we're always pushing each other to reach new heights. If you're interested in joining an award-winning team, and one of Canada's Top 50 Best Managed Companies, this is the place.

Competitive base hourly wage of $20. Paid training (Personal in-store and online LMS training) Continuous training OSL Cares: Career Advancement Scholarships, Donation Matching and Family Support.

Walmart

Canada has partnered with OSL to operate select locations for Party Shop and we're growing fast!

The Party Shop

Lead will be responsible to work with and lead a team of associates to achieve sales and service targets within the Party Shop Department. You will demonstrate operational excellence to our clients while representing the OSL brand in-store. You have a outstanding understanding of sales and customer service fundamentals, with 1-2 years of previous sales & leadership/supervisory experience.

You're also a strong communicator, who can develop a strong sales team, provide clear direction and daily goals to ensure your team is delivering an exceptional customer experience. Drives overall profitability for store focusing on total store sales and expense control. Manages the stores operations and scheduling; Lead training and development to enhance performance of Party Shop Associates with recognition efforts to promote performance and retention.

Coordinate communication amongst team to share company strategy and direction. Proactively recruit and interview perspective Party Associate team members. Lead recent-hire onboarding and ongoing sales associate training and development,



as well as continuous coaching.

Oversees the coordination and execution of store merchandise and presentation standards. Receive inventory from the back room and fill planograms and storage areas as needed. Maintain relationship with Helium Supplier, monitor Helium inventory, order Helium as required, manage Helium tank delivery, maintain log of tanks used weekly and change over helium tanks when empty (hook up the Helium piping/nozzle).

Ensures compliance and understanding of all corporate Loss Prevention measures and Human Resources policies/procedures.

All Party

Shop members open the store and close on time and will also perform director on duty (DOD) responsibilities as required. Role models customer service expectations through personal contact with customers. Flexibility to work weekends and/or evenings.

It is not intended to contain or be construed as a complete inventory of all the duties, responsibilities and qualifications required of the employees assigned to this position. OSL is committed to providing an inclusive workplace that does not discriminate on the basis of race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, sex or gender identity. We believe in diversity and encourage qualified individuals to apply As part of our recruitment process, we utilize artificial intelligence (AI)-based tools to assist with certain stages, including initial resume screening and skills-matching assessments.

These tools are designed to help our hiring team identify candidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment and/or hiring manager team.

📌 Party Shop Sales Lead - 3170 Burtlington North (Burlington)
🏢 OSL Retail Services
📍 Burlington