BMO seeks a Personal Banking Associate to deliver outstanding customer service while guiding clients through financial solutions. This role involves collaborating with branch partners for a seamless banking experience. As a Personal Banking Associate, you'll engage customers in needs-based conversations while promoting BMO's diverse financial services.

With a focus on personalization, you'll ensure customers are well-informed about digital and self-serve options. Your insights will help enhance customer relationships and contribute to branch success. Key Responsibilities:

- Deliver exceptional customer service in branch lobby
- Identify customer needs for financial solutions
- Collaborate with partners on referral opportunities
- Conduct client conversations about banking services
- Maintain accurate customer information and profiles

Requirements:

- 1-2 years in customer service or sales experience
- Knowledge of financial products and services
- Social media and online tools proficiency
- Solid interpersonal and communication skills
- Ability to thrive in a consultative environment

Bring your commitment to customer service and problem-solving skills to BMO's dedicated banking team.

📌 Personal Banking Associate at BMO (Guelph)
🏢 BMO U.S.
📍 Guelph