Position Title: Pharmacy Technician - Full Time Position Type: Full time Metro Employment Type: Permanent Shift: Days, Evenings & Weekends Exciting Prospect at Metro for Pharmacy Technicians! Step into a pivotal role where you support pharmacists in providing top-notch dispensary and pharmacy services and help achieve Company initiatives. As a Pharmacy Technician, you will receive direction from the pharmacist on duty and the Pharmacy Manager, working towards the achievement of goals and objectives while adhering to both Company operating standards and Ontario College of Pharmacists' standards of practice.
In this role, you will be at the heart of our pharmacy operations, ensuring smooth and efficient service delivery. Your contributions will be vital in maintaining high standards of patient care and pharmacy services. This is your chance to be part of a team that values innovation, excellence, and community care!
Perform all aspects of the technical act of dispensing. Provide customer assistance with merchandise on the sales floor and at the cash register. Complete the Recall Procedure for Pharmacy products. Answer phones and check IVR voicemail messages.
Perform inventory-related tasks.
Maintain
Rx shrink logs to assist in inventory management. Utilize wholesaler websites for various functions. Assist with dispensary paperwork as directed.
Perform all acts under the expanded scope of pharmacy practice.
Education – CCAPP Accredited Pharmacy Technician Education Program. Licensure – Registered Pharmacy Technician with the Ontario College of Pharmacists. Proficient with current PC systems, MS Office programs and pharmacy software (Kroll).
Language skills to communicate clearly and listen carefully in a respectful manner. Customer service skills to achieve customer satisfaction by recognizing customer needs/wants. Receptivity to accept constructive feedback for continuous improvement.
As a Pharmacy Technician you will receive guidance from the Pharmacy Manager, Staff Pharmacist, and the Pharmacist on duty. You will engage with internal teams such as Pharmacy Operations, Pharmacy Services, Pharmacy Merchandising, Inventory Control and Audit, Store Services, McMahon, and Metro IT. Additionally, you will interact with external contacts, including direct pharmacy vendors like McMahon and Kroll Canada.
METRO is committed to providing an inclusive work environment that reflects the communities we serve. The company values, respects and relies on the diversity of backgrounds, experiences, and points of view because it allows us to innovate, make better decisions and better understand our customers.
📌 Pharmacy Technician -Permanent Full Time (Ottawa)
🏢 Metro
📍 Ottawa