As a Plan Structure Document Associate, you will prepare the contracts, booklets and related documents that explain a client’s group benefits plan. Your work must be clear, accurate and aligned with contractual, legal and regulatory requirements. Work with areas such as Underwriting, Policy Administration, Legal, Product, Group Offices and Perks Payment Offices.

Respond to questions about contract and booklet wording. Identify content that requires French translation and prepare clear translation instructions. Manage several assignments at the same time while meeting service and quality expectations.

Strong computer skills and comfort learning specialized document systems.

Experience reviewing detailed documents, processing complex information or providing customer service. A high school diploma or equivalent experience.

Assets

Experience with contracts, benefits, insurance, legal documents, publishing or document production. Bilingualism in English and French. The ability to translate business content from English into French.

Experience with Microsoft 365. Meet agreed service timelines without compromising quality. Home-office requirements To work remotely, you must have:



A wired connection between your Canada Life laptop and your home router or modem using a Cat5e or higher cable.

We are hiring for multiple roles - Permanent Full Time and 18 Month Contract. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’relooking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers,communitiesand each other.We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member: Flexible health and dental benefits,plus a $5,000 mental health benefit to support your well-being.

Time Off: In addition to regular vacation andpersonal days,we support communityinvolvement with avolunteer day.

Financial Security: Company-matching pension plan,share ownership program andadditionalinvestment options. All information provided will be handledin accordance withapplicable laws and Canada Life policies.

📌 Plan Structure Document Associate (Toronto)
🏢 Canada Life Group
📍 Toronto