Royal Canadian Mounted Police- Division Operational Communications Centre Shift Work - 12 hour shifts Persons working or residing in Red Deer (Alberta), Edmonton (Alberta), or Regina (Saskatchewan), or within a 250 km radius of Red Deer (Alberta), Edmonton (Alberta), or Regina (Saskatchewan)~~ BEFORE YOU APPLY ~~ We strongly encourage you to watch the video link provided prior tocompleting an application to make sure that this type of work setting is right for you: Telecommunications Operators (9-1-1 Police Dispatcher) provide a critical service within the RCMP that support both public and officer safety through the provision of information and assistance.

Telecommunications

Operators are the hidden back bone for the work that our police officers carry out in communities across Canada.

Shift Work: The 9-1-1 Police Dispatch Centres operate 7 days a week, 24 hours a day. You will be required to work irregular hours (mornings, evenings, weekends, and statutory holidays).

Telecommunications

Operators work in Communications Centres that operate 24 hours a day, 365 days a year which are located across the country in provincial, federal and municipal Communication Centres. Monitoring of police resources and systems with computer aided dispatch and monitoring systems Telecommunications Operators respond to public requests for police assistance, and many provide emergency services as a Public Safety Answering Point for 9-1-1.

Telecommunications

Operators often are the first point of contact with people who call the RCMP which gives you a chance to assist the public when they are facing a crisis and get them the resources and help they need. application and qualification in the application process and meeting essential criteria, appointees receive fully paid certification training. Upon successful completion of the training program, permanent Emergency Police Dispatchers work 4-on-4-off shift rotations averaging 37.5 hours per week. Employees receive a comprehensive benefits package, in addition to competitive pension and leave allotments.For additional information on government pensions and health care: Public service pension at a glance: Public Service Health Care Plan summary: ALL APPLICANTS MUST PARTICIPATE IN AN INFORMATION SESSION The intent of the process is to establish a pool of qualified applicants for the training program.

Pre-placement and periodic occupational health evaluations will be conducted in accordance with the Medical Profile Standard. ~ For Public Service Employees, evaluations will be administered by Health Canada or its designate, in accordance with the Occupational Health Evaluation Guide (OHEG). Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.



ONLY ONLINE APPLICATIONS WILL BE ACCEPTED Persons who cannot apply online or persons with disabilities preventing them from applying online are asked to inform the contact persons responsible for this process prior to the closing date.

Candidates must provide CONCRETE EXAMPLES that demonstrate how they meet the education requirement and the experience factors listed in the essential qualifications. Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email). Persons are entitled to participate in the appointment process in the official language of their choice.

Successful candidates will require a valid RCMP security clearance prior to appointment and throughout the tenure of their employment. The process to obtain an RCMP security clearance may involve, but is not limited to, a security/reliability interview, a field investigation regarding matters of criminal activity, verification of credit/financial status, reference checks, education, employment history, online activities, alcohol and/or drug use, etc., To ensure the integrity of the selection process, the content and questions of the assessment must remain confidential. Please do not discuss or share the assessment content with anyone, including other candidates.

You must complete the assessment, including screening questions, by yourself, without the help of others, including the use of unapproved internet resources and artificial intelligence (such as ChatGPT or any other forms of artificial intelligence). Plagiarism and the use of artificial intelligence is strictly prohibited throughout the entire process and suspected non-compliance will be investigated. Consult the Canadian Information Centre for International Credentials for further information at FOR EACH EXPERIENCE CRITERIA, please provide the following MANDATORY information: and 3 - Specific details of tasks or projects demonstrating how the experience was acquired, and provide concrete examples.

The successful candidate will be required to provide original documentation of proof of Canadian Citizenship or permanent resident status prior to appointment. Other candidates may also be asked to provide this documentation at various stages in the selection process. Permanent resident card.

Testing/interviews will be conducted at the location of the employer's choice.



Candidates may be required to pay for all assessment and travel expenses. Various levels of security clearances (from the Royal Canadian Mounted Police Enhanced Reliability Status to the Royal Canadian Mounted Police Top Secret clearance) NOTE: Top Secret (TS) or Enhanced Top Secret (ETS) will only be granted to Canadian Citizens Work shift work (24 hours a day, 7 days a week and 365 days a year) Meet and maintain the medical profile standards established for the position, and (if applicable) any additional medical requirements for isolated posts, in accordance with the National Joint Council Isolated Posts and Government Housing Directive Work in a confined or restrictive workspace, wear a headset and exposure to multiple computer screens and noise disturbances for extended periods of time Travel (e.g. for the purposes of attending mandatory training, or testifying in a court of law) Work on short notice and overtime to meet operational needs Participation in classroom training, field coaching, simulation exams and proficiency evaluations for call-taking and dispatching A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; An acceptable* combination of education, training and/or experience. *Recall details such as addresses, phone numbers and licence plates while performing other tasks Please note over half of all applicants do not pass the CritiCall Exam due to inability to meet typing requirements.

Applicants are strongly encouraged to ensure their typing skills are within the required limits prior to submitting application.NOTE: The above-noted abilities are assessed throughout the hiring process, including through CritiCall - a specialized, computer-based testing program designed to evaluate the knowledge, skills and abilities essential for success in high-stress dispatch environments. Language requirements (essential for the job) Multitasking is defined as the performance of multiple tasks at one time.

The Public

Service of Canada is committed to building a skilled and diverse workforce that reflects the population it serves. We promote employment equity and encourage you to self-declare if you belong to one of the designated employment equity groups when you apply. Preference will be given to veterans first, followed by Canadian citizens and permanent residents, with the exception of jobs located in Nunavut or Yukon.

For positions located in Yukon, qualified Yukon First Nations will be appointed first, followed by qualified Indigenous persons. ~ In 500 words or less, using proper grammar, sentence structure and paragraphs, please explain why you are choosing to apply for this job posting. Include a few paragraphs describing your work experience over the past five years.

📌 POLICE DISPATCHER TRAINEE (Red Deer)
🏢 Employment and Social Development Canada
📍 Red Deer