Location: Stouffville, Ontario

Work Area: Greater Toronto Area and Southern Ontario

Position Type: Full-Time, Permanent

Department: Vinyl Pool &

- Renovation Division

$90,000 – $120,000 per year , based on experience and qualifications.

Extended Health and Dental Advantages

RRSP Matching Program

Paid Vacation

Opportunity for career growth and advancement

Additional compensation opportunities may be available for candidates who contribute to renovation sales and estimating activities

Betz Pools Limited is a leading swimming pool construction, renovation, and service company serving homeowners throughout Southern Ontario. We pride ourselves on delivering exceptional craftsmanship and a premium customer experience. As our renovation division continues to grow, we are seeking an experienced Project Manager to oversee renovation projects while helping homeowners bring their backyard visions to life.

This position combines project management, customer service, construction oversight, estimating, and business development responsibilities. The successful candidate will play a key role in ensuring projects are delivered on time, on budget, and to the highest standards of quality and customer satisfaction.

Position Summary The Project Manager is responsible for coordinating communication between clients, trades, suppliers, and internal teams throughout the renovation process. This role provides professional project oversight while delivering a "white glove" customer experience from project start to completion.

In addition to managing active renovation projects, the successful candidate will have opportunities to assist with renovation sales, estimating, site consultations, and preparing project proposals for prospective clients.

The ideal candidate will have extensive pool renovation experience, strong organizational skills, excellent communication abilities, and a customer-focused approach to project delivery.

Working Schedule

Monday to Friday

Daily start time of 6:00 AM at the Betz Pools office in Stouffville, Ontario

End times vary depending on project requirements, customer meetings, site visits, and operational needs

Occasional evening and Saturday work may be required during peak construction periods

Regular travel throughout the GTA and Southern Ontario is required

Applicants must possess reliable transportation and be able to report to the Stouffville office each morning

Key Responsibilities





Project Management

Manage all aspects of assigned pool renovation projects from start to completion

Coordinate and communicate with homeowners, subcontractors, suppliers, and internal teams

Monitor project schedules and ensure timely completion of work

Proactively identify and resolve project challenges and production bottlenecks

Conduct regular site visits to monitor quality, progress, and safety

Ensure work is completed according to project scope, specifications, and company standards

Mobilize labour, materials, and subcontractors efficiently

Monitor project costs and assist in maintaining profitability

Provide regular progress updates to management and clients

Prepare and maintain project documentation, records, and reports

Customer Experience

Deliver exceptional customer service throughout all phases of the renovation process

Act as the primary point of contact for clients

Guide clients through material selections and project decisions

Manage expectations through clear, proactive communication

Resolve customer concerns professionally and efficiently

Ensure every project reflects Betz Pools' commitment to quality and customer satisfaction

Conduct site visits and evaluate renovation opportunities

Assist in preparing renovation estimates and project proposals

Identify opportunities for additional renovation services and upgrades

Support the sales process through technical knowledge and consultation

Collaborate with management to develop renovation solutions that meet customer needs and budgets

Build strong client relationships that support future renovation opportunities

Construction Oversight

Read, interpret, and understand construction drawings, specifications, and plans

Ensure compliance with Ontario Health &

- Safety requirements

Verify that subcontractors and crews are performing work according to scope and schedule

Assist with procurement and ordering of materials

Coordinate material deliveries and project logistics





Assist in resolving site-related challenges and production bottlenecks

Monitor job progress and costs and provide regular reporting to management

Qualifications

Required

Minimum 5 years of experience in swimming pool renovation, pool construction, or pool project management

Strong understanding of swimming pool construction and renovation techniques

Ability to read and interpret construction drawings, specifications, and plans

Excellent organizational, planning, and scheduling skills

Strong customer service and communication abilities

Experience coordinating multiple projects simultaneously

Effective problem-solving and decision-making skills

Knowledge of construction contracts and subcontractor management

Understanding of Ontario Occupational Health &

- Safety requirements and applicable building codes

Demonstrated ability to manage project costs and maintain profitability

Proficiency with Microsoft Office and standard business software

Preferred Assets

Experience preparing renovation proposals and quotations

Certified Pool Operator (CPO) certification

First Aid &

- CPR certification

WHMIS certification

Working at Heights certification

Experience with construction management software

Core Competencies

Accountability and adaptability

Planning and organization

Customer-focused communication

Critical thinking and problem solving

Leadership and team collaboration

Negotiation and conflict resolution

Time management and prioritization

Results-oriented mindset

Professionalism and attention to detail

Working Conditions

Frequent travel throughout the GTA and Southern Ontario

Combination of office, customer site, and construction site environments

Work performed both indoors and outdoors

Exposure to active construction sites and associated hazards

Occasional lifting of materials and equipment up to 30 lbs

PPE required when visiting active job sites, including safety boots, hard hat, safety glasses, and high-visibility clothing

Join one of Ontario's most respected swimming pool renovation companies

Work on a wide variety of high-end residential renovation projects

Be part of a collaborative, customer-focused team

Opportunity to combine project management, client relations, estimating, and business development

Competitive salary and benefits package

RRSP matching program

Long-term career growth opportunities within a growing organization

📌 Pool Renovation Project Manager (Whitchurch-Stouffville)
🏢 BETZ POOLS
📍 Whitchurch-Stouffville