Role: Application production Support – Java

Location: Toronto, ON (Remote)

Duration: 12 Months

Technology - Java / UNIX / MSSQL / Oracle / PCF / AZURE

Core Skills Required for Support

1. Application & Production Support

- Incident troubleshooting and resolution
- Production monitoring and alert handling
- Root Cause Analysis (RCA)
- Problem and change management
- Application health validation after deployments
- Release support and post-deployment verification

2. Database Skills

- MS SQL Server ,Oracle
- Writing SELECT queries
- Troubleshooting data issues
- Stored procedure execution
- Data reconciliation
- Transaction tracing
- Report generation

3. Middleware & Integration Knowledge

- Kafka
- IBM MQ / MQ 9.x
- Message queues
- API troubleshooting
- Interface monitoring

5. Batch Processing & Scheduling

- Control-M monitoring
- Batch failure analysis
- File arrival validation
- Job dependency troubleshooting
- Restart and recovery procedures

6. Infrastructure & Cloud Skills

- PCF (Pivotal Cloud Foundry)
- Linux/Unix basics
- Server connectivity validation
- DNS and networking fundamentals
- Load balancers
- SSL certificates
- Firewall concepts

7. Security & Access Management

- CyberArk

📌 Production Support Specialist (Greater Toronto Area)
🏢 Spruce InfoTech
📍 Greater Toronto Area