I Have A Chance Support Services Ltd. Full-time Shift & Schedule I Have A Chance Support Services Ltd. (IHAC) supports individuals in care with disabilities and complex needs through a network of dedicated teams and community-based programs. IHACSS is an accredited community-based organization that provides supported living to individuals with disabilities and complex needs.

We strive to support and encourage people en-route to independence: to enhance their abilities and facilitate personal growth to enhance well-being and quality of life. Building on existing programming, the Manager creates structured, enjoyable, and accessible opportunities that reflect individuals’ interests, abilities, cultures, and goals. This hands-on role combines life skills, wellness, recreation, and community participation with staff supervision, new ideas, and accountability for program quality and outcomes.

Develop and personally facilitate structured, adaptable programming that combines life skills, wellness, recreation, creativity, and community participation. Build on existing programming and introduce new ideas based on individuals’ interests, goals, feedback, and support needs. Promote individual choice, personal rights, social connection, community inclusion, and cultural and religious practices

- Staff Coaching & Supervision Provide in-the-moment coaching, mentoring, and skill-building opportunities to employees. Supervise DOP facilitators, set clear expectations, review activity plans, and support performance and development. Maintain accurate DOP records and contribute programming goals and progress updates to ICPs and Behaviour Support Plans in collaboration with Client Care
- Community & Stakeholder Engagement ~ Build ongoing community partnerships that create meaningful recreation, cultural, volunteer, employment exploration, and social opportunities for individuals. Policy & Compliance Maintain knowledge of IHACSS policies, procedures, Health & Safety Manual,



CAC standards, and applicable legislation.

Continuous Quality Improvement

Maintain all mandatory training and certifications. Provide guidance and support to front-line employees regarding IHACSS policies, procedures, and expectations. Degree or diploma in Health Services, Human Services, Disability Services, Special Education, Recreational Therapy, Occupational Therapy, or a related field.

Additional coursework, certifications, or professional development in program planning, life skills development, behavior support, or wellness education is considered an asset. Knowledge of adult learning principles, inclusive facilitation, accessibility, and evidence-based support strategies is preferred. Minimum 3 years of experience working with adults with disabilities, complex needs, or in supportive living programs.

Proven experience in developing, organizing, and facilitating recreation, educational, and skill-building programs. Demonstrated supervisory or team leadership experience, including coaching staff, setting expectations, and supporting performance and development.

Experience building community partnerships, coordinating vendor services, and creating enriching program opportunities. Knowledge of supportive care principles for adults with disabilities and complex needs, including wellness, life skills, and behavior support. Ability to create structured, adaptable program plans, introduce practical new ideas, and evaluate outcomes.

Strong interpersonal and communication skills to build rapport with individuals in care, staff, and community partners. Strong organizational skills to coordinate programming, approved resources, documentation, and priorities across departments. Commitment to ethical practice, cultural competence, and person-centered care, promoting respect, inclusion, and dignity for all individuals in care.

Required

In-House Training & Certifications Diversity

- Food Safety
- Health & Safety Training.

Cyber Security

Training

- Cultural Awareness Training. #

📌 Program Coordinator (Full Time) (Stony Plain)
🏢 I Have A Chance Support Services
📍 Stony Plain