At Bell, we're building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day. On the Bell Business Markets team, you'll be a vital part of making innovation happen for enterprise-scale customers. You'll deliver advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private Networks.

At Bell, your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments. Bell's AI Fabric program is a transformational initiative focused on delivering scalable, mission-critical data centre infrastructure.

The Program Controls

Manager will establish and maintain the governance processes that connect departments, projects, and stakeholders across the program. Reporting to the Director, Program Controls, the role will provide leadership across interface and handover management, risk governance, root cause analysis, lessons learned, continuous improvement, action management, and change control coordination. The role will help maintain a reliable, integrated view of program risks, dependencies, actions, and improvement initiatives to support predictable delivery.

Interface & Handover Management Coordinate cross-functional reviews across Land Development, Engineering, Procurement, Construction, Commissioning, Operational Readiness, Physical Security, IT, Data Centre Operations, and Legal or Regulatory stakeholders. Monitor critical interfaces, dependencies, entry criteria, exit criteria, and handover requirements across project phases. Identify and escal... at-risk dependencies, blocked gates, unclear ownership, and overdue deliverables.

Risk Management & Root Cause Analysis Coordinate risk reviews with risk owners and support explicit articulation of cause, event, impact, mitigation, and contingency. Track mitigation and corrective actions through to verified closure.



Lead or facilitate Root Cause Analysis for significant issues, recurring problems, schedule impacts, cost impacts, and control failures.

Analyze risk and issue trends and recommend preventive or corrective actions.

Lessons

Learned & Continuous Improvement Capture lessons at key gates and milestones, not only at project closeout. Ensure relevant lessons are translated into updated standards, procedures, checklists, and delivery requirements for future phases and sites. Monitor recurring issues and identify opportunities to improve delivery maturity and control effectiveness.

Feedback

Loop & Action Management Ensure actions, decisions, risks, and improvement initiatives have clear owners, due dates, and closure evidence.

Change Management Governance

Coordinate the Change Control Board process on behalf of Program Controls. Coordinate integrated change reviews across scope, cost, schedule, risk, design, construction, commissioning, and operations stakeholders. Ensure approved and pending changes are cross-referenced with affected risks, interfaces, handover gates, and program baselines.

Monitor implementation of approved changes and associated actions. Develop concise executive dashboards and governance materials covering risks, interfaces, actions, changes, and continuous improvement. Support the Director, Program Controls in launching, implementing, and embedding new program controls processes, procedures, tools, and governance routines across the program.

Contribute to the development and continuous improvement of program controls procedures, standards, templates, and governance routines. Act as an integrator and gatekeeper for program controls information while ensuring functional owners remain accountable for validation and delivery. Progressive experience in program controls, project controls, PMO, risk management, program governance, continuous improvement, or major capital project delivery.

Demonstrated experience coordinating complex, cross-functional programs or projects involving multiple internal teams, consultants, contractors #

📌 Programs Manager_Medical (Toronto)
🏢 BCE
📍 Toronto