And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

The Manager, Property Field Claims is accountable for leading a high-performing team of Field Property Advisors across Ontario. Reporting to the Senior Manager, Property Claims, this role supports the achievement of Allstate Canada's strategic objectives through strong operational leadership, employee development, customer-focused claim handling, and continuous process improvement. The successful candidate will oversee field claim operations, drive performance against key business metrics, support catastrophe response efforts, and ensure the delivery of exceptional customer experiences while fostering a highly engaged workforce.

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life.

Serving

Canadians since 1953, Allstate strives to reassure both customers and employees with its "You're in Good Hands®" promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. To learn more, visit For safety tips and advice, visit Through our Employee Value Proposition, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Hybrid - Candidates must reside in Ontario, accessible to the Greater Toronto Area,



and be willing to travel throughout the province as business needs require.

Flexible Work Arrangements

Employee discounts (15% on auto and property insurance, plus many other products and services)

Good Office program (receive up to 400$ back after purchasing office equipment)

Comprehensive Retirement Savings Program with employer matched contributions

Annual Wellness allowance to support employees with improving health and wellbeing

Personal reflection day

Working within the community and giving back!

Lead, coach, and develop a team of Property Field Advisors, fostering a culture of accountability, collaboration, and continuous improvement.

Drive performance across key business metrics, including customer experience, quality, productivity, cycle time, expense management, and indemnity control.

Provide technical leadership and guidance on property claims handling, coverage interpretation, investigations, reserving practices, estimating, and large loss management.

Champion exceptional customer service through timely, fair, and efficient claim resolution, including support for escalated customer concerns.

Support operational readiness and leadership during catastrophe (CAT) events, including resource planning and deployment activities.

Partner closely with cross-functional teams and vendor partners to support strategic initiatives, process improvements, and business objectives.





Analyze performance trends and implement action plans that improve operational effectiveness and team results.

5+ years of progressive Property Claims experience.

Previous leadership, supervisory, coaching, mentoring, or technical leadership experience.

Strong understanding of property claims, including coverage interpretation, investigation, estimating, and claim resolution.

Proven ability to coach and develop employees while driving individual and team performance.

Strong analytical and problem-solving skills with the ability to leverage data to drive business outcomes.

Excellent communication, relationship-building, and stakeholder management skills.

Valid driver's license and ability to travel throughout Ontario.

Bonus Qualifications Previous Property Field Claims experience.

Skills Coaching, Communication, Customer Service, Insurance, Leadership, Prioritization, Problem Solving, Process Improvements, Property Claims, Time Management

One where you can shape the future of protection while supporting causes that mean the most to you.

Allstate Canada

Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process. This job posting is for a current open role within the organization. At Allstate, we work hard to help people live a positive life every day.

Allstaters are dedicated to serving clients, customers, and communities, which allows employees to find meaning and value in their work. Allstate helps protect nearly 16 million households with auto, home, life, and retirement products. We want every professional connected to Allstate to be committed to giving our customers the best and that means finding the best talent.

📌 Property Field Claims Manager (Toronto)
🏢 Allstate Insurance Company of Canada - Permanent
📍 Toronto