Salary Range: $50,000.00 To $60,000.00 Annually We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply.

With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. Reporting to the ‘Quality Systems Manager, the Quality Compliance Technician supports food safety, quality, and compliance programs within our food manufacturing environment. Skilled in BRCGS, HACCP, GMP, documentation control, internal auditing, customer complaint management, and quality training.

Ability to coordinate quality system activities, analyze quality metrics, support audits, and drive continuous improvement while maintaining a strong focus on food safety, regulatory compliance, and quality culture. Responsible for maintaining Documentation Control System. Responsible for the Customer and Consumer Complaint process including responses, investigations including work with other departments, metrics and reporting.

This also involves contact with customers and consumers. Co-ordinating and training for the Internal Audit process including reporting non-conformances and tracking their resolution.

Facilitating

Quality training with staff. Assist in maintaining BRCGS systems including FSQM, Specifications, Audits, Risk Assessments etc.



Manage the Quality Culture Plan tracking and organize training and activities such as Food Safety Day.

Must be able to travel between local sites. Support equity, diversity, and inclusivity programs. Understand, apply and actively participate in maintaining product quality and food safety program practices including BRCGS, HACCP, QA / QC, GMP, Quality Systems, Sanitation and good hygiene practices.

Food Science

Diploma/degree or equivalent. Minimum 3 to 5 years work experience in Food Industry Quality Systems. Skilled in all Microsoft applications. Strict adherence to GMP, Food Safety and Personal hygiene policies.

Must be able to analyze data used in all trending reports. Maintain a high level of attention to detail and accuracy, looking for potential food safety and quality issues. Office/Manufacturing environment (heat, noise).

Ability to drive between local sites. Performance-based Bonuses: Discretionary bonus rewarding company performance as well as your contributions and impact, for eligible roles. Paid Volunteer time off, access toevents, resources, and learning opportunities that inspire physical, social, emotional, and financial well-being for you and your family.

Vacation time from Day 1 – Your time off starts accruing immediately, growing with your tenure.

Company Paid

Holidays – ofi values work-life balance and the importance of celebrating life’s special moments. ofi provides equality of chance for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation. If you need assistance or an accommodation due to a disability, you may contact us for support at: [email protected] ofi, we celebrate our diversity.

📌 Quality Compliance Technician (Toronto)
🏢 Club Coffee
📍 Toronto