Quality Control Manager - Permanent - 19541 Quality Control Manager - Permanent - 19541
About the Opportunity Our Private Sector client, an established manufacturing organization with an in-house production operation and a dedicated quality team, is seeking a Quality Control Manager to lead its quality function. The organization builds to customer-specified workmanship standards and operates a formal Quality Management System (QMS) aligned to ISO 9001.
Reporting to the site's management team, the successful candidate will own the QMS, lead ISO 9001 certification and ongoing compliance, manage the QA and QC team, and drive continuous improvement across the operation. This is a hands‑on leadership role that combines strategy and reporting with shop‑floor problem solving.
Duties include but are not limited to:
Lead the activities and reporting needed to achieve and maintain ISO 9001 certification
Lead external ISO audits and oversee internal audits carried out by the QA team
Own the QMS key performance indicators (KPIs) and complete the management review of the system
Interpret customer workmanship standards and translate them into clear direction for the team
Oversee nonconformance report (NCR) reporting and root cause analysis, and follow up on open NCRs using weekly reports
Approve remake dispositions on NCRs
Work with Production to identify noncompliance and implement corrective actions
Lead continuous improvement initiatives across the operation
Perform source inspections when required
Manage a team of QA specialists, quality analysts, and QC inspectors
Ensure inspectors meet production requirements, and review and sign off on inspector qualifications
Audit how well production employees are trained on quality standards
Complete probationary, quarterly, and annual employee reviews
Participate in management meetings as the voice of quality
About You The successful candidate will have the following:
Several years of quality experience in a manufacturing environment, including people leadership
Hands‑on experience with ISO 9001, including leading audits and maintaining a QMS
Strong command of NCRs, root cause analysis, and corrective action
Ability to read, interpret, and apply customer workmanship standards A team-oriented style that earns the trust of Production while holding the line on quality
Clear reporting and communication skills, including reporting to management The following will be considered assets: Experience guiding a site through ISO 9001 certification
About the Job Employment Type: Permanent, full-time
Location: Ottawa
Work Environment: On-site
Reporting To: Site management team
Please note that all candidates must be permitted to work in Canada to be considered for this opportunity.