Account Manager Driving Customer Value Through Technical Expertise, Sales Support & Operational Excellence Do you enjoy partnering with customers to deliver innovative chemical solutions that enhance refinery performance? Are you motivated by the opportunity to build trusted relationships, solve complex operational challenges, and drive commercial success? Within our OFSE – Process Solutions – Chemicals (NAL Downstream) business, we deliver high‑performance chemical solutions and technical services that support secure, reliable, and productive refinery operations.

Our teams work closely with customers to optimize performance, reduce risk, and drive continuous improvement. As an Account Manager, you will play a key role in supporting customer accounts, executing chemical program performance, and enabling commercial success. You will help strengthen account relationships, coordinate technical service delivery, and contribute to identifying new opportunities that add value for the customer.

You will support both field operations and commercial activities to ensure compliance, quality of service, and effective communication between customer teams and internal stakeholders. As an Account Manager, you will be responsible for: Building long‑term relationships by providing effective account management and understanding customer operational and business needs. Identifying, coordinating, and collaborating with cross-functional teams to drive projects, technical sales initiatives, and creative customer solutions.

Preparing and delivering business reviews and technical presentations to customers, leadership, and internal teams.



Managing day‑to‑day operations of refinery chemical programs, including service activities, delivery systems, and performance monitoring. Supporting technicians and account representatives to ensure accurate execution of chemical applications and service standards.

Demonstrating strong communication skills and the ability to build trust with both customer teams and internal business partners. Ensuring full compliance with Baker Hughes Sales & Service Standards at key customer accounts. Have experience in refinery operations, downstream chemicals, process treatment, or industrial service delivery.

Have demonstrated strong communication, teamwork, and relationship‑building skills. Have the ability to manage multiple priorities in a fast‑paced, customer‑facing environment. Have sound analytical and problem‑solving abilities to support chemical program performance.

Have been able to support both commercial sales activities and technical field operations effectively. To continue progressing, we look for individuals who embrace change and contribute to building the future. Work-life balance and well‑being support Competitive medical and health benefits Life insurance and disability programs Sales Advisor - Sales Today, we are bringing our expertise to make oil and gas safer, cleaner, and more efficient.

Our people are the trusted experts, relied on to solve customer challenges big and small. We believe in creating an environment of diversity and inclusion, without bias. We believe pushing boundaries will help to lead the way for a new energy future. #

📌 Remote Account Manager (Calgary)
🏢 Baker Hughes
📍 Calgary