digital marketing agency focused on helping Managed Service Providers (MSPs) MSP growth digital agency.

Senior Digital Marketing Account

Manager who’s passionate about helping clients grow and empowering them to achieve their best results. In this role, you’ll serve as both a trusted advisor and a strategic partner, guiding clients to success through proactive coaching, strong relationship management, and performance insights. high-impact, fully remote You will work with a very skilled international team. Performance-based bonuses that recognize your impact.

Access to paid training, courses, events, and conferences. Enjoy paid social events that foster team camaraderie.

Account

Management or Client Success experience in a digital marketing agency Experience managing North American B2B client accounts Experience managing multiple high-touch accounts with strong revenue accountability English Comfortable using CRM systems, reporting dashboards, and project management tools digital marketing fluency ,



with the ability to discuss strategy and performance with clients managing client projects with SEO, PPC, Content, and Development teams (ClickUp, Jira) Client Success & Relationship Management Manage accounts to minimize churn and drive satisfaction Identify opportunities for account growth through upsells and cross-sells Support client adoption of Jumpfactor products, courses, and communities Performance & Campaign Management Analyze performance data to identify trends, gaps, and improvement areas Lead client calls and communicate transparent, transparent performance updates Process & Quality Excellence Manage client tickets and communications, ensuring timely responses Conduct periodic quality checks on client calls and meetings Contribute to continuous improvement of processes and team efficiency Jumpfactor may use AI-enabled tools to assist with certain aspects of the recruitment process, such as application review and candidate screening;

📌 Remote Account Manager (Winnipeg)
🏢 Jumpfactor Marketing
📍 Winnipeg