Manage complex mining customer relationships remotely across Canada, using geological data knowledge and disciplined follow-through to support lasting customer value.

As Manager, Customer Success, you will own continuity for an assigned regional portfolio. Build trust with users, champions, technical leaders, and decision-makers. Coordinate colleagues and global Customer Excellence while connecting customer priorities to adoption, value confirmation, renewals, and growth discussions.

Key Responsibilities: Build trusted relationships across changing customer stakeholder groups

Lead site discussions and business reviews with explicit next steps

Maintain deliverables, owners, dependencies, dates, and acceptance expectations

Coordinate regional leads, delivery teams, and specialist support





Confirm customer value using agreed measures and evidence

Requirements: Degree in geoscience, mining, engineering, business, or related discipline

Experience managing complex B2B customer relationships

Working knowledge of mining lifecycle and geological data workflows

Understanding of mineral processing and customer decision factors

Strong communication, organization, judgment, and cross-team influence

Bring mining knowledge, customer leadership, and reliable coordination to GeologicAI’s remote Canada Customer Success team.

📌 Remote Mining Customer Success Manager (Winnipeg)
🏢 GeologicAI
📍 Winnipeg