Elevate resident satisfaction at Campus Living Centres as a Resident Experience Manager. This role focuses on communication, issue resolution, and community engagement in student housing. As a key liaison between residents and property management, the Resident Experience Manager creates a welcoming environment.
Your responsibilities include maintaining relationships, coordinating maintenance requests, and supporting daily operations while enhancing resident retention. You'll also assist the Operations Manager as needed to ensure a smooth operation. Key Responsibilities:
- Serve as the first point of contact for residents
- Build strong, positive relationships with all residents
- Coordinate and follow up on maintenance requests
- Lead front desk teams and manage scheduling
- Support resident move-ins and unit inspections
Requirements:
- 1–2 years in customer service or property management
- Preferred degree in Communications or related field
- Strong communication and conflict-resolution skills
- Proficiency in property management software
- Ability to work in a quick-paced environment
Become instrumental in fostering community and excellent service within student housing.
📌 Resident Experience Manager for Campus Living (Canada)
🏢 Campus Living Centres
📍 Canada
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