Residential Support Worker (Mums and Bubs) Posted: 08/10/2026 Job Type: Permanent - Part Time Community Services and Development This means that the advertisement may be withdrawn prior to the end date. Are you passionate about providing direct housing support to vulnerable young mothers and their children and thrive working in a community service crisis setting? Perhaps you have past experience in youth homelessness and support?

Maybe you are a maternal health professional WITH experience in a residential or homelessness setting?

Our Family

Violence, Homelessness & Therapeutic Services program is excited to have a rare opportunity to join our high performing and dedicated team. As the Mums and Bubs Residential Support Worker, you will support young single mothers facing homelessness by offering medium term accommodation and provide practical hands‑on support to build necessary life skills to live an independent life, including; daily living skills, budgeting and financial management, parenting and relationships skills, job seeking support and finding long term accommodation. Reporting to the Senior Practitioner - Homelessness Support, you will be fundamental in coordinating and managing Windermere’s residential Mums & Bubs program.

This is a permanent part-time position, working 26.6 hours per week and is an onsite position at the Mums and Bubs houses - primarily from our Pakenham location (main site) with some work at our Narre Warren location as part of the step‑down model. As well as your sound experience as a Support Worker within housing support,



you will be tertiary qualified with demonstrated knowledge and understanding within Housing, Family Violence and child development. Your resilient yet compassionate approach to engage with consumers who have experienced trauma or homelessness will be key to your success.

This position is perfect for someone who has the drive to join a progressive not‑for‑profit organisation who contributes to the social change of our city’s most vulnerable people. we care about our people and strive for continuous improvement; we are committed to a culture of individualised flexibility and support.

Versatile

Ways of Working – this is primarily an onsite position providing direct support to consumers at our residential program combined with office and outreach support, with occasional ability to work from home ~ Above Award Personal Leave and 17.5% annual leave loading ~ Annual Wellbeing Leave Day - no reason needed, it's just for you! ~ Aboriginal and Torres Strait Islander Cultural and Ceremonial Leave ~ Public Holiday Substitution - e.g. work Australia Day or Good Friday and take leave on another day. ~ Flexible Leave Scheme (50/52, 51/52) - Purchase 1-2 weeks additional leave ~ Structured performance and 1-on-1 development check-ins ~ Staff discount program for everyday items e.g. groceries,



movie tickets, health insurance and more ~ 6 Weeks Paid Parental Leave, in addition to Government Funded Parental Leave Pay (PLP) ~ High-quality IT and access to fleet cars Tertiary qualifications in community services or related/relevant discipline. Minimum 2 years' experience working within the community services sector.

Experience of providing services using a coaching framework (desirable). Demonstrated skills in assessment, engagement and working collaboratively with families and young people with complex needs and children 0-5 years. Knowledge of a range of theoretical approaches and frameworks including child development, attachment theory, trauma and trauma informed practice, with the ability to apply these in practice.

Willingness to work in a flexible manner with regards to working arrangements to ensure provision of key supports to consumers (where required and agreed with program leadership). Willingness to undertake relevant pre‑employment screening and checks - including Police Check, Pre-Employment Medical and Working with Children's check Australian Citizen, Permanent Resident or Visa holder with full working rights. At Windermere, we believe that diverse teams build stronger communities.

For us, inclusion isn’t a checklist, it is the heartbeat of our culture. We are deeply committed to walking alongside Aboriginal and Torres Strait Islander peoples through our Reconciliation Action Plan , and we actively nurture a safe, affirming workplace for our LGBTIQA+, CALD, and disability communities.

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