Marketing The Resource & Project Specialist ensures the creative team is sufficiently staffed, well-prioritized, and able to deliver work on time. They act as the main touchpoint between the creative team and the rest of the business, intervening where needed to ensure the smooth flow of work through the creative team.
Using
ClickUp, they are responsible for intaking new creative briefs, assigning both staff and freelance Art Directors, Copywriters, and Designers to projects, and provide ongoing monitoring of the team’s capacity. This role owns day-to-day resourcing, project management, and workflow execution—making sure projects move efficiently and team capacity is balanced This is a hands‑on delivery role focused on people, timelines, and clarity.
Resource Management
Own creative resourcing across Art Directors, Copywriters, Designers, and freelancers Manage capacity planning, workload balancing, and scheduling Source, onboard, and manage freelancers in partnership with Creative Ops Flag resourcing risks early and recommend solutions Intake & Resource Management Manage the intake and assignment of creative projects end-to-end using ClickUp Evaluate the timeline and scope of new projects against the team’s SLAs as well as current capacity Assess projects based on scope, timelines,
and complexity against all other work currently being executed on by the creative team; assign projects to either internal staff or freelancers accordingly Maintain awareness of the status of projects post-briefing to inform a holistic understanding of the capacity of each individual team member Project Management Safeguard governance process and standards by ensuring that no project briefs without required approvals from managers and senior leadership Ensure all projects follow the established creative workflows, including adherence to the mandatory use of tools such as ClickUp and Ziflow Monitor project progress and proactively identify and address risks such as increases in project scope, fluctuating timelines, and external delays Help facilitate reviews, approvals, and handoffs between teams, as needed Provide eyes‑on‑the‑ground monitoring for sources of delays or churn, escalating system‑level problems that are causing friction to the Creative Operations & Systems Manager Act as the primary point of contact for project status updates for Marketing and other teams Keep stakeholders informed and aligned on any deviations from a project’s original objective, scope, timeline, etc., Ensure that all members of the creative team assigned to a project have access to the resources that are necessary for their success such as specific files, Figma projects, etc. Support the creative team by removing blockers and ambiguity and guarding against their capacity Manage the freelance roster,
including building relationships with freelancers and identifying when gaps develop in the freelance roster Strong proficiency in ClickUp or similar project management tools Experience managing creative teams or agency/in‑house creative workflows Salaries for part‑time roles will be pro‑rated based on number of hours regularly worked. BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance‑based incentives, discretionary bonuses, as well as other perks and rewards.
BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. health insurance accident and life insurance retirement savings plans performance‑based incentives discretionary bonuses It calls on us to create lasting, positive change for our customers, our communities and our people. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs.
From in‑depth training and coaching, to manager support and network‑building opportunities, we’ll help you gain valuable experience, and broaden your skillset. Accommodations are available on request for candidates taking part in all aspects of the selection process. Everywhere we do business, we’re focused on building, investing and transforming how we work to drive performance and continue growing the valuable. #
📌 Resource & Project Specialist (Toronto)
🏢 BMO
📍 Toronto