Based in Paris, Longchamp stands as an optimistic and independent family business with an international reputation.

Joining

Longchamp’s team means contributing to the creation and distribution of fashion and leather goods that are both fair and beautiful, and showcasing superior craftsmanship. Join one of our 300 boutiques, where you'll be able to offer our customers quality products, while working in an environment that values versatility and stimulates personal development. We believe that a diverse team drives innovation and enhances our ability to serve our clients and communities effectively.

We encourage individuals from all backgrounds, including but not limited to race, ethnicity, gender, sexual orientation, disability, age, and veteran status, to apply. A Sales Associate is responsible for maintaining customer service as per company standards, generating sales, merchandising, cash register operations (POS), loss prevention, merchandising, and adherence to all company policies and store standards. Handles all aspects of Sales and Customer Service Generates and maximizing sales by convincing clients to purchase the company’s products.

Stays updated on new items and customer service guidelines and store policies. Keeps records of sales. Follows customer service guidelines (i.e. proper greeting etiquette, returns, exchanges, transfers and loss prevention).

Greets, serves and advises clients with outstanding customer service and a friendly smile. Gift wraps and bags items for customers. Assists with mailings, answers phone and takes care of phone orders. Participates in receiving and monitoring floor stock.

Tags merchandise as needed (not only during sales period). Keeps the sales floor clean and orderly and practice the highest standards of general housekeeping. Adhere to all company policies,



procedures and practices Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.

Works on special projects as necessary. This job requires a minimum of a High School Diploma (or GED) and either have a degree in Retail, Fashion or related field or equivalent work experience and education. Three plus years’ high-end retail, boutique or sales related work experience.

Understand inventory, customer’s sales experience and merchandising. Perform all Cegid transactions proficiently, such as sales (cash, checks, credit or debit cards, Longchamp gift cards and merchandise return cards, travelers checks), returns, exchanges, item and customer look ups, CRM, run reports and open and close registers in accordance with Cegid Manual guidelines. Working knowledge in Microsoft Excel, Outlook, and Microsoft Word.

Familiar with store operations. Ability to speak and communicate effectively with associates and customers using strong interpersonal skills. An organized, self-starter with the ability to work in a multi-task rapid paced environment with minimum amount of supervision under stressful conditions (at times).

Ability to process information/merchandise through computer system and POS register system. Read and understand work-related materials. Ability to freely access all areas of the store including selling floor, stock area, and register area.

Ability to operate and use all equipment necessary to run the store.



May travel between boutiques as necessary for business reasons. Ability to work varied hours, days, evenings, weekends, or holidays as business dictates.

Key characteristics include an organized, self-starter with the ability to work in a multi-task fast paced environment with minimum amount of supervision under stressful conditions (at times). Read and understand work-related materials. Ability to freely access all areas of the store including selling floor, stock area, and register area.

An understanding of the French language would be a plus. Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.

Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.

The visual acuity requirements including color, depth perception, and field of vision ~ The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; viewing a computer terminal; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); and/or assembly or fabrication of parts at distances close to the eyes. The worker is subject to both environmental conditions:

📌 Retail Associate Part Time Associate (Vancouver)
🏢 Longchamp
📍 Vancouver