We’re a team that puts customers first, invests in our people, and takes pride in being part of the local community. We’re looking for an experienced retail leader who leads by example, genuinely cares about their team, and is ready to take ownership and help the store perform at its best. Ongoing learning and development opportunities Employee discount on retail products after the first three months Employee and Family Assistance Program to support your well-being and that of your family Customers First, Inspired People, and Community Connection As a Retail Supervisor, you’ll be a key part of our store leadership team – responsible for your department, your team, and making sure customers have an exceptional experience every time they walk through the door.

You’ll be visible on the floor, involved with your team, and trusted with the responsibility of opening and closing the store. This role is a step up from associate level – you’ll lead and develop a team, manage department performance, make recommendations to the Store Manager, and handle the day-to-day decisions that keep things running smoothly. It suits someone who is confident leading others, thrives in a fast-paced retail workplace, and is ready to grow their career in store management.

Leading your team to build strong relationships with customers and deliver exceptional service every shift Managing associate performance through development, coaching, recognition,



and ongoing feedback Monitoring daily team activities and providing guidance whenever needed Ensuring department staffing levels meet business needs – following up on call-ins and finding replacements as required Department & Store Operations Making recommendations to the Store Manager on inventory, overhead organization, and cross-merchandising opportunities to drive sales Reviewing reports on sales, open orders, transfers, and open purchase orders Communicating store sales, events, and promotional activities to your team Completing regular store walks to identify service or security gaps and address operational needs Opening and closing the store responsibly, including the security of keys and alarm codes entrusted to you Customer Experience & Compliance Investigating, resolving, and escalating customer issues as appropriate – you’re empowered to make it right ensuring compliance with WorkSafeBC and Asset Protection Standards – protocols are clearly communicated and consistently followed by your team Minimum 2 years of retail sales associate experience ~Strong customer service skills and a genuine commitment to delivering an exceptional experience ~ High level of integrity, responsibility, and confidentiality in all aspects of store operations ~ Availability to work a flexible schedule including days, evenings, and weekends ~ Proficiency with retail systems and reporting tools is an asset #

📌 Retail Supervisor (Weekends) (Terrace)
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📍 Terrace