Ministry of Public and Business Service Delivery and Procurement - RQ11615 We are seeking a Junior Business Analyst with strong experience in business and data analysis, requirements gathering, process modelling, stakeholder engagement, and documentation. The ideal candidate will have hands‑on experience with business requirements, use cases, user stories, acceptance criteria, database analysis, SQL, requirements workshops, JAD sessions, and tools such as JIRA, Confluence, Azure DevOps, Visio, Lucidchart, MIRO, and Figma .

Experience with OPS procurement, regulatory compliance, service delivery models, and public sector environments will be an asset.

Job Title: RQ11615 - Business Analyst - Junior Ministry of Public and Business Service Delivery and Procurement Business Days: 135.00 Security Level: No Clearance Required Proven experience in gathering, analysing, and documenting data, system, and business requirements. Expertise in Business Analysis working vision diagrams and swim lane diagrams.

Experience with database analysis and SQL language. JIRA, Confluence, Azure DevOps (for requirements tracking & project collaboration). Understanding of OPS procurement, regulatory compliance, and service delivery models.

Prior OPS or public sector experience. Provides a comprehensive range of I⁢ business analysis services for clients with diverse business and technological needs. Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analysing business needs and requirements.

Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.



Leads and conducts business analysis in order to assess client’s business problems/opportunities and documents the business requirements in such a way that I⁢ solutions can be determined. Applies re‑engineering concepts to promote business improvements through alternative and cost‑effective service delivery approaches.

Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies. Develops strategies, prepares business cases and cost‑benefit analysis, and conducts feasibility studies for business I⁢ initiatives. Conducts business modelling; conceptual and logical data modelling; process and data flow modelling; use case surveys; business rules definition and non‑functional requirements definitions for assigned projects.

Develops performance measures and traceability matrices for business analysis evaluation and conducts follow‑up.

Experience developing strategies, preparing business cases and cost‑benefit analysis.

Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope. Knowledge and understanding of Information Management principles, concepts, policies and practices.



Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions.

Experience with a wide range of methods, tools and techniques for business analysis such as: business functional modelling, business event modelling, business process mapping.

Experience in structured, object oriented and agile methodologies for user requirements.

Experience developing performance measures for business analysis evaluation and subsequent follow‑up. Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards. Data & Business Analysis &

Requirements Management - 35% Solid analytical skills for identifying business problems and proposing solutions. Ability to effectively liaise between business users, IT teams and external vendors. Excellent documentation and presentation skills for communicating business needs to technical teams. Technical & Tools Proficiency - 15% Hands‑on experience with data and business analysis tools, including: SharePoint, MS Teams (for document management & team collaboration). Familiarity with data‑driven decision‑making tools (Power BI, SQL, Advanced Excel) is a plus. Knowledge of ERP, CRM, or Cloud‑based business solutions is an asset.

Systems

Optimization & Digital Transformation - 20% Understanding of Agile (Scrum, Kanban) and Waterfall methodologies to support IT teams. Strong problem‑solving skills with a focus on data‑driven decision‑making.

Public

Sector (OPS) Experience - 5% Prior experience working in Ontario Public Sector (OPS) or other government environments. Familiarity with OPS governance frameworks (Stage Gate, ITIL, security policies, etc.). #

📌 Business Analyst - Junior (Toronto)
🏢 S M Software Solutions
📍 Toronto