23 Oct
|
Easton’s Group
|
Vaughan
23 Oct
Easton’s Group
Vaughan
Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 19 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. If you have a passion for exceptional service delivery, are results driven and appreciate the recognition, Easton’s is your career partner of choice.
We believe that inclusion strengthens our teams, drives innovation, and enables us to achieve our vision while creating opportunities for everyone to thrive. About the Hotel SpringHill Suites by Marriott has 175 rooms, owned and operated by Easton's Group of Hotels. Discount on Home and Auto Insurance Employee Social Events On-Site Parking Hotel Discounts at Marriott properties We are seeking a results-driven Cluster Sales Manager – SMERF, Tour & Leisure to grow group and catering business across our Vaughan hotel portfolio.
This role is responsible for developing new business within the Social, Military, Educational, Religious, Fraternal, Tour, and Leisure markets while building lasting client relationships and delivering exceptional service. The successful candidate will use strategic prospecting, account management, contract negotiation, and event coordination to maximize revenue, achieve sales targets, and create seamless guest experiences in partnership with hotel operations. Manage sales efforts for SMERF, Tour, Leisure segmentsand assigned catering segment for the Vaughan cluster of properties Develop and implement strategies to capture market share and maintain high occupancy levels across all properties.
Identify new opportunities and cultivate robust relationships with SMERF groups, tour operators, travel agents, and leisure clients. Deliver exceptional service to ensure repeat business, loyalty,
and long term‑client satisfaction. Plan and coordinate events and group stay with tailored support to meet unique client needs.
Partner closely with hotel operations to ensure seamless logistics and successful event execution. Actively prospect for new business at local, regional, and national levels to expand the client basethrough direct sales efforts, including outside sales calls Negotiate and execute contracts, ensuring competitive pricing aligned with current market conditions. Ensure compliance with cluster wide‑ processes, standards, and operating procedures for consistency and quality.
Use all relevant tools and platforms - such as Amadeus, Lighthouse, and others - to support successful sales execution. Maintain accurate data entry, reporting, and system usage to optimize sales performance and enhance forecasting accuracy. May also serve as the manager on duty.
Some College plus a minimum of 2 years sales or marketing related experience, or equivalent combination of education and experience. Prior hotel sales experience preferred. Must speak fluent English. Other languages preferred.
Frequently standing up or moving within and outside of the facility demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company. Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training Problem solving, reasoning, motivating, organizational and training abilities are used often. Ability to travel to attend workshops, tradeshows, conventions, etc.
May be required to work nights, weekends, and/or holidays. SpringHill Suites by Marriott Toronto/ Vaughan Hotel is committed to an inclusive, accessible recruitment process. Accommodations are available upon request for all stages of the selection process.
📌 Sales & Catering Coordinator (Hotel) (Vaughan)
🏢 Easton’s Group
📍 Vaughan