Take the lead as Front Desk Service Manager at Scotia Tire & Alignment Services, where customer service and operational excellence are paramount. In this full-time role, Scotia Tire is searching for a Service Manager who will orchestrate customer interaction and shop operations. You will be pivotal in ensuring smooth workflows, monitoring technician performance, and providing top-notch service recommendations.
Your leadership will shape a positive work culture centered on accountability and team success. Key Responsibilities:
- Provide welcoming customer service at the front desk
- Assist with tire service recommendations and sales
- Coordinate daily operations for efficient workflow
- Facilitate communication between customers and technicians
- Ensure accurate processing of work orders and payments Requirements:
- Previous experience in fleet service or transportation preferred
- Robust communication and customer service skills
- Ability to multitask and stay organized in a busy environment
- Proficiency in Microsoft Office and shop management tools
- Valid driver's license is beneficial Lead team efforts and improve customer satisfaction at Scotia Tire through this essential managerial role.
📌 Scotia Tire Front Desk Service Manager (Mississauga)
🏢 Scotia Tire u0026 Alignment Services
📍 Mississauga
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