Title: Inbound Sales Development Representative (SDR) Company: Location: Canada (Remote) Job Type: Full-time Compensation: $75,000–$85,000 CAD OTE/Year (uncapped commission) + benefits package At Puzzle, we're not just building accounting software - we're fundamentally reimagining it. To help us achieve our goals, we're looking for an Inbound Sales Development Representative to turn the founders and operators who raise their hand into qualified conversations with our sales team. How fast and how well we respond decides whether they become customers.

You'll be the first person they talk to: you'll respond quickly, find out what they need, and book the right ones with our Account Executives. This is an opportunity to join a fast-growing startup, sharpen the inbound process rather than just follow it, and build a sales career at the intersection of accounting and fintech. Respond to demo requests, signups, and chat conversations within minutes during business hours Work every inbound lead to a clear outcome: booked, nurtured, routed to self-serve, or disqualified Work the existing pipeline to make sure every lead has a proper follow-up, so no lead goes untouched or falls through the cracks Follow up consistently with leads who go quiet, by email, phone, and chat Run short discovery calls to understand each lead's entity type, funding stage, monthly spend, current bookkeeping setup, and what prompted them to look now Spot the triggers that make a business ready for Puzzle:



a fresh raise, first payroll, a tax deadline, or outgrowing spreadsheets Book qualified meetings with Account Executives, with clear context so the AE walks in prepared Share what you hear from leads with Marketing and Product: objections, competitors, and the questions that come up again and again Partner with Marketing on lead scoring, routing, and follow-up sequences 1–3 years in an SDR, BDR, or other customer-facing sales role, ideally in B2B SaaS ~ You treat a new lead like it's urgent, because it is. ~ Start working inbound leads with support, audit the existing pipeline for missing follow-ups, and book your first meetings.

This role has a clear path to Account Executive.

Join Puzzle

Financial at a pivotal growth stage where you'll help redefine and reimagine how companies handle their financials while building your career in a adaptable, remote-first environment. 100% paid employee health, dental, and vision plans ~10 observed holidays and a flexible PTO policy so you can recharge ~ Regular company off-sites for face time with your colleagues ~This employer is a participant of the E-Verify program. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other characteristics protected by law. #

📌 SDR - Sales Development (Remote) (Vancouver)
🏢 Puzzle
📍 Vancouver