Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges.

We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.

The Salvation

Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. This is an evergreen posting used to build a talent pipeline for future “Store Associate” vacancies. Why Work for our National Recycling Operations?

As a Store Associate with National Recycling Operations, you’ll play an important role in giving donated goods a second life while supporting sustainability efforts and generating funds that help deliver vital programs and services in communities across Canada. Working alongside a dedicated team of employees and volunteers, you’ll help create a welcoming shopping and donation experience through outstanding customer service, teamwork, and effective merchandising. This role provides valuable experience in retail operations, donation processing, inventory management, and customer service within a supportive and purpose-driven environment.

Every donation processed, customer assisted, and sale completed contributes to helping individuals and families in need, making this a rewarding opportunity to make a positive impact while growing professionally. We are hiring for a variety of shifts, part-time, full-time, and casual opportunities.

The Store

Associate plays a key role in supporting the success of operations by delivering exceptional customer service, processing donations, and maintaining an inviting, organized, and efficient retail environment. Working collaboratively with team members and volunteers, this position receives, sorts, prices, and prepares donated goods for sale while ensuring quality standards are met and merchandise is available to meet customer needs. Through positive interactions with guests and donors, the Store Associate helps foster strong community connections and creates a welcoming shopping and donation experience.

By contributing to retail operations, donation processing, sales performance, and sustainability initiatives,



this role helps maximize the value of donated goods and helps to generate vital funding for programs and services that strengthen communities across Canada.

We offer competitive compensation and benefits, including 3 weeks’ vacation, paid sick time, and employer-paid RRSP contributions. Full-time positions also include health and dental coverage. Receive and process donations by assisting donors, expressing appreciation for contributions, and ensuring donated items are directed to the appropriate processing areas.

Sort, assess, price, tag, and prepare donated merchandise for sale, ensuring production targets and quality standards are consistently met. Display, replenish, and organize inventory across all departments, including clothing, jewelry, footwear, accessories, housewares, and seasonal products. Maintain a safe, clean, and compliant work environment by performing housekeeping duties, following health and safety procedures, using protective equipment appropriately, and reporting hazards, injuries, or unsafe conditions.

Support store operations by assisting with inventory flow, stock movement, seasonal product management, and other operational activities as required. Maintain an attractive and organized sales floor by restocking merchandise, recovering departments, monitoring fitting rooms, and supporting product displays and promotions. Collaborate effectively with team members and volunteers to support daily store operations, achieve operational goals, and maintain a positive, team-oriented work environment.

Deliver exceptional customer service by welcoming guests and donors, responding to inquiries, answering phones, and providing a positive and engaging shopping and donation experience. Process customer transactions accurately, including cash, debit, credit, gift cards, and vouchers, while completing float counts and end-of-day cash reconciliation. Promote store sales, fundraising events, customer programs, and store policies through professional communication and customer engagement.

Ability to lift or move furniture pieces.



Apply product handling, sorting, pricing, and merchandising knowledge to support inventory management and sales performance. Collaborate effectively with team members while contributing to a cooperative and customer-focused work workplace.

Adapt to changing priorities in a fast-paced environment while demonstrating initiative, reliability, and the ability to learn new retail procedures. Approaches retail responsibilities with a positive attitude, professionalism, and a strong service focus. Deliver exceptional customer service and demonstrate strong interpersonal skills through positive interactions with customers, donors, and community members.

Utilize computerized systems and retail technology to support efficient daily operations. Demonstrate experience in customer service, retail operations, merchandise processing, or distribution activities. Process cash, debit, and credit transactions accurately while following established cash handling and reconciliation procedures.

Frequent physical exertions in lifting furniture. Constant lifting, standing, walking, bending, and twisting Backroom sorting and stock warehousing with consideration for health & safety practices. Engages in a range of activities, balancing repetitive duties with varied retail and customer service responsibilities.

Willingness to wear Personal Protective Equipment (PPE) is required. Flexibility in personal work hours is required. Comfortable with occasional interpersonal conflict dealing with customers, donors and/or volunteers.

Retail selling floor environment Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service.

We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth.

📌 Seasonal Store Associate - Part Time (St. Albert)
🏢 NRO The Salvation Army NRO
📍 St. Albert